Executive Administrative Assistant, Client Relationship Liaison

TONYA SCAM MELL

OPERATIONS & ADMINISTRATIVE PROFESSIONAL

\. 772-***-**** LI *********@*********.*** Q Stuart, Florida Resourceful and highly organized operations and administrative professional with extensive experience supporting leadership, managing projects, coordinating events, and maintaining accurate documentation. Recognized for building collaborative relationships, streamlining processes, and delivering exceptional support in fast-paced environments. Adept at problem solving. prioritizing multiple tasks, and ensuring work is completed accurately and on time. CORE COMPETENCIES

0 Office & Operations Management

0 Project & Event Coordination

P' Vendor & Community Relations

0 Data Management & Reporting

0 Process Improvement

Pt Customer Service & Client Support

(0 Microsoft Office Suite (Word, Excel,

PowerPoint, Outlook)

0 Documentation & Record Management

0 Adaptable • Detail-Oriented • Reliable

PROFESSIONAL EXPERIENCE

FLORIDA MOBILE MAMMOGRAPHY

Acting as a Liaison Between the CEO and Existing Clients

• Serve as liaison between CEO and clients to ensure all events are staffed, procedures are followed, and support is provided to both client and internal staff throughout the marketing process.

• Create and maintain master documents and contracts; ensure accuracy and compliance.

• Monitor daily business operations including event tracking, scheduling, and client status.

• Track event success rates and client statistics using multiple systems; maintain data integrity and reporting.

• Search and engage new clients through outreach and cold calls; respond to inquiries and requests to support business growth.

• Support event planning strategies to maintain open lines of communication with staff and members. STOCK OPTIONS TRADER

Independent Trader

• Actively traded stock options on the open market utilizing technical analysis, risk management, and market research to identify opportunities and manage portfolio performance. MARl?IN COUNTY SCHOOL DISTRICT

Administrative Support - ESE Deportment

02/2026 - PRESENT

05/2025 - 01 /2026

08/2023 - 03/2025

• Served as liaison between staff members and parents to resolve concerns and provide accurate information.

• Managed and organized extensive documentation collections for IEPs. 504s, and outside vendors; implemented new process to upload collaborative vendor information into the parent/staff portal.

• Created PowerPoints for department use and presented updates in staff and department meetings.

• Edited and maintained information across multiple databases and spreadsheets to ensure accuracy and currency.

• Provided ongoing training and task support to staff; assisted with projects and daily administrative needs. J MCLAUGHLIN

Store Manager

• Managed all aspects of daily store operations including hiring, scheduling, training, merchandising, loss prevention, customer service, payroll, and inventory management.

• Communicated and executed directives from Retail Operations and Corporate Office ensuring compliance with company policies and standards.

• Built strong, productive relationships with local non-profits to collaborate on fund raisers. TEAMIP

Customer Relations Director

01 /2023 - 05/2023

05/2022 - 08/2022

• Oversaw day-to-day operations of high-volume custom product fulfillment for teams, schools, and organizations.

• Collaborated with coaches. school administrators, and event partners to meet critical deadlines.

• Entered and maintained accurate data on multiple websites and platforms.

• Provided attentive, reliable support to staff and executives; strong verbal communication and interpersonal skills. AMERICAN INDEPENDENT MORTGAGE

Mortgage Processor

08/2020 - 05/2022

• Maintained lines of communication with clients, underwriters, loan originators, and investors to resolve issues and keep files moving forward in order to keep timeline submissions.

• Collected and verified documentation; ensured accuracy in lender/investor standards and government guidelines.

• Submitted required documentation to lenders to obtain funding and maintain a strong start-up business. Business Administration (Coursework) Indian River Sta te College Mortgage Processor Certification

EDUCATION

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