Kim Wallace
903-***-**** • *********@**.** • Tyler, TX
Summary
Detail-oriented professional with over 25 years of experience in high-volume record management and data integrity. Expert in Data Entry, Data Auditing, and Excel, with a proven track record of maintaining precision in sensitive environments including healthcare and telecommunications. Highly skilled at standardizing datasets to support informed cross-functional decision-making while ensuring compliance with HIPAA and other regulatory standards.
Work Experience
Disabled January 2007 – Present
DISABLED, TYLER, TX
Billing Manager January 2002 – January 2007
AT&T, RICHARDSON, TX
Supervised nine employees executing high-volume billing batch jobs and complex record management for telecommunications services.
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Audited billing data entries to ensure compliance with corporate standards and to minimize financial inconsistencies.
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Generated comprehensive billing reports and performance metrics to support informed cross-functional decision- making.
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Standardized data entry procedures for recurring billing cycles, improving database reliability and reducing manual intervention by 15%.
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Billing Associate January 2001 – January 2002
LEADER INSURANCE, DALLAS, TX
• Executed high-speed data entry for auto insurance billing batch jobs, maintaining a 99% accuracy rate. Cross-checked insurance policy records against billing data to ensure reliability and identify potential duplicate records.
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Maintained organized record management systems for insurance documentation to facilitate rapid auditing and retrieval.
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Audited financial data sets during high-volume periods to ensure all customer bills were generated accurately and on schedule.
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Claims Processor January 1995 – January 2001
AETNA, ARLINGTON, TX
Processed medical, prescription, and mental health claims while strictly adhering to HIPAA compliance and record management protocols.
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• Performed precise data entry for complex healthcare claims, preventing manual errors and ensuring data integrity.
• Audited submitted claim data to verify accuracy against provider records and insurance policy guidelines. Maintained data reliability within centralized claims platforms to support efficient cross-functional information sharing.
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Sales Associate January 1981 – January 1995
MONTGOMERY WARD, TYLER, TX
Managed credit card bill payments and financial record management for retail consumers with high attention to detail.
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• Utilized electronic registers for accurate data entry of financial transactions and sales record maintenance.
• Standardized inventory reporting to ensure data integrity across various retail departments and product categories. Cross-checked consumer billing information against register logs to resolve discrepancies and ensure reliable reporting.
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Education
Associate’s degree January 1982
TYLER JUNIOR COLLEGE
Additional Skills
Core Data Skills: Data Entry, Data Auditing, Record Management, Data Cleaning, Automation, Data Integrity, Standardization
Technical Tools & Platforms: Excel, Google Sheets, Salesforce, HubSpot, SQL, Microsoft Office, CRM Platforms
Compliance & Domain Expertise: HIPAA, GDPR, CCPA, Regulatory Compliance, Billing Management, Claims Processing
Professional Competencies: Cross-checking, Batch Job Management, Time Management, Critical Thinking, Leadership, Adaptability