Customer Support Specialist (20+ Years)

CUSTOMER SUPPORT SPECIALIST

GRACE DUVAL

1-718-***-****

**********@*****.***

Highly skilled Customer Service Representative with 20+ years of experience. Patience, resourcefulness and strong problem solving abilities. Adept at handling high volume customer inquiries with poise, diplomacy and a commitment to exceeding service expectations.

Start Date: February 2014 to June 2026

Manage over 500 customer interaction monthly via phone/email/chat.

Buying and Selling of Merchandise on Line

Providing Customer Service/Support in relation to products sold.

Handling of all issues pertaining to products. (Returns, cancellation, non shipment, on time orders).

EDUCATION

Chaguanas Senior Comprehensive School

High School Diploma

1982

Skills

Customer Interaction

Proven expertise in managing difficult with diplomacy and empathy.

Problem solving

excellent analytical skills to diagnose issues and implement effective solutions.

Communication

fluent in written/verbal communication-clear professional and culturally sensitive

Kindly contact me at the above captioned..

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