Hospitality District Manager - Multi-Unit Operations
Resume:
Jimmie Owens
Indianapolis, IN *****
**************@*****.***
Professional Summary: Dynamic Hospitality Operations Leader with 25+ years of experience driving profitability and operational excellence in high-volume restaurant environments. Proven track record of multi-unit leadership overseeing up to 6 locations at city and state levels. Expert in P&L optimization, Product Mix (PMIX) analysis, and mentoring General Managers to turn around underperforming stores.
Core Competencies Multi-Unit Operations: ** District & State-Level Management (6 Locations) * *Financial Management:** P&L Responsibility, Food & Labor Cost Control, Inventory Yield * *Talent Management:** Recruiting, Succession Planning, General Manager Mentorship * *Strategic Growth:** Area Action Plans, Operational Audits, Corrective Actions.
Professional Experience
OM Wingstop Indianapolis, IN *District Manager *January 2026 – Present
Direct operations, profitability, and guest satisfaction for 6 Wingstop locations across Indiana. * Analyze regional sales trends, PMIX reports, and inventory counts to maximize product yield. * Partner with General Managers to execute localized Area Action Plans, boosting market penetration.
PCR Restaurants (Wingstop) Indianapolis, IN *District Manager* *June 2021 – January 2026*
Oversaw daily business functions and P&L performance for 6 high-volume metropolitan locations. * Recruited and mentored a high performing team of GMs, resulting in internal promotions. * Conducted structured operational audits and executed corrective actions to align underperforming stores with corporate benchmarks. * Optimized labor and product ordering strategies, reducing waste to improve margins.
PCR Restaurants (Wingstop) *General Restaurant Manager* *October 2020 – June 2021*
Managed daily operations of a single franchise location
earning a promotion to District Manager within 9 months based on exceptional performance. * Spearheaded local store marketing and guest-recovery initiatives, improving satisfaction scores.
Texas Corral Shelbyville, IN *Closing Manager* *March 2000 – October 2020* Provided stable, long-term leadership overseeing nightly FOH and BOH operations for a high-volume steakhouse. * Supervised nightly shift teams of 20+ staff, aligning labor hours dynamically with sales volume. * Managed end-of-day financial reconciliation, cash drops, and strict food safety close-down protocols.
** Education & Certifications **
ServSafe Manager Certification National Restaurant Association
High School Diploma Shelbyville High School, IN
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