Experienced EMT-Basic Acute Care Dispatcher Candidate
Resume:
ANGELA MENARD
Patient-Centered Nursing Professional with Strong Acute
Care & Emergency Services Background
PROFESSIONAL SUMMARY
Experienced EMT-Basic with over 28 years in emergency medical services and clinical settings, skilled in basic life support, patient care, and medical terminology. Certified in New Jersey with a strong background in patient transport, emergency response, MedSurg support, and unit clerk administration. Dedicated, compassionate, and seeking to leverage extensive clinical experience into a dispatcher or technician role. WORK HISTORY
EMT-Basic, August 2017 — Present
American Legion Ambulance (Woodstown), Woodstown, NJ Transported emergent and non-emergent patients to diverse medical facilities tailored to patient acuity and clinical needs Delivered basic life support (BLS) and comprehensive first aid care during emergency and non-emergency transport
Communicated effectively with hospital staff and multi-disciplinary emergency personnel to optimize patient handoff safety Maintained precise and timely patient care reports (PCRs) and documentation in strict compliance with HIPAA regulations Assisted in lifting, moving, and securing patients safely using specialized medical transit equipment
Provided compassionate, patient-centered care to diverse demographics across all age groups
Responded rapidly and efficiently to emergency 911 dispatches under high-pressure, time-sensitive circumstances
Homemaker, June 2013 — August 2017
Self-employed
Managed daily household operations, scheduling, and specialized caregiving responsibilities
Provided structured care, medical coordination, and physical support for family members
Waitress, August 2006 — May 2012
Cracker Barrel, Pennsville, NJ
Managed guest dining experiences and served tables in a high-volume, fast-paced environment
Maintained an exceptional standard of professionalism, patience, and conflict resolution when interfacing with guests
7 E Canal St, Alloway, NJ
*********@*****.***
SKILLS
Emt-B
EMT Experience
Under 1 year
Medical Terminology
Clinical charting, transcription of physician
orders, emergency medical response,
patient-centered care, and basic life support
(BLS).
Caregiving
Under 1 year
Communications
Inventory
HIPAA Compliance
Under 1 year
Medical Terminology
Under 1 year
Patient Care
Under 1 year
Scheduling
Hospital Experience
Under 1 year
Charting and Documentation
Under 1 year
Crisis Management
Empathy
EDUCATION
Nursing (Some College)
Salem Community College 1996 —
1998
Emergency Medical Technician (Trade
school)
Salem County EMT Academy 01/2000
— 06/2000
Ensured compliance with health, safety, and sanitation standards by maintaining a clean and organized dining area
Unit Secretary - Emergency Department / Medical Assistant on Med-Surg, Telemetry, and ICU, December 1991 — September 2001 Memorial Hospital Salem, Mannington, NJ
Transcribed physician orders accurately and managed patient intake registration in the Emergency Department (ED)
Collaborated closely with Emergency Department clinical staff to support smooth daily operations and workflows
Interacted with patients and family members, offering empathetic communication and supportive updates
Coordinated unit communications to facilitate timely processing of physician orders and lab results
Maintained composure and quick clinical decision-making within high-stress, fast-paced acute care environments
Woodstown High School 09/1985 —
11/1987 (acquired GED 2/1988)
Certified Nursing Degree
Salem Vocational School Adult Program
09/1990 — 06/1990
Certified Nursing Professional
EMT-B
Salem EMS Academy 01/2017 —
06/2017
Completed comprehensive EMT
recertification coursework to master
updated emergency medical services
(EMS) protocols, patient care standards,
and modern emergency response
methodologies.
CERTIFICATIONS AND
LICENSES
CPR Certification
Active CPR / BLS Certification
EMT-B
New Jersey State Certified Emergency
Medical Technician (EMT)
Certified Nursing Assistant (CNA)
EMT Certification
ADDITIONAL INFORMATION
Formerly licensed as a Certified Nursing
Assistant (CNA). Transitioned from acute
hospital care to managing full-time domestic
and caregiving responsibilities. Previously
served as EMT Lieutenant for Alloway
Volunteer Ambulance for 3 years,
overseeing crew safety on emergency calls,
acting as field supervisor, and serving as
primary liaison for regional dispatch and
communications. Successfully recertified as
an EMT-B to incorporate updated trauma
protocols, clinical guidelines, and
pre-hospital care methodologies.
WORK AUTHORIZATION
Authorized to work in the US for any
employer
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