Executive Operations Partner & Event Lead

JESSICA HEGEDUS

Executive Assistant Operations Partner Project & Event Management Leadership Development ****************@*****.*** 267-***-**** Virginia Beach, VA Open to Remote / Hybrid Roles PROFESSIONAL SUMMARY

Strategic Executive Assistant and operations partner with 15+ years of experience supporting senior leaders, building systems, coordinating complex projects, and strengthening people-centered organizations. Known as a force multiplier who translates vision into timelines, workflows, communication, leaders, and measurable execution. Trusted across multi-site organizations, CEO/business-owner workshops, healthcare/wellness, hospitality, and luxury automotive service for high judgment, discretion, initiative, emotional intelligence, and the ability to bring order to fast-moving environments. SELECTED IMPACT

Supported executives, pastors, leadership teams, CEOs, and business owners through calendaring, travel, communications, project management, event execution, documentation, and decision support.

Helped grow Chick-fil-A Bluffton staffing from 48 to 120+ employees within six months during a food-service labor shortage.

Led launch planning for two new multi-site campus locations, coordinating marketing, events, timelines, signage, design, stakeholder meetings, and team recruitment.

Oversaw 500+ volunteers across three locations and mentored 100+ staff and volunteers in leadership development and emotional intelligence.

Recruited and trained 100+ administrative volunteers and directed a 1,000-attendee annual pastors conference. CORE COMPETENCIES

Executive Calendar & Inbox Support Travel & Itinerary Management Operations & Process Improvement Project Management Event & Workshop Execution Executive Communications Recruiting, Onboarding & Training Leadership Development Volunteer & Team Management CRM / Database Administration Marketing & Social Media Coordination Stakeholder & Vendor Coordination

TECHNOLOGY

Google Workspace Microsoft Office / PowerPoint Canva Dropbox Eventbrite Adobe GoHighLevel Planning Center Online ACS Ministry Platform Social Media Platforms Mac & Windows Applications PROFESSIONAL EXPERIENCE

Executive Assistant - Remote Nov. 2024 - Present Strategic Thinking Network Remote / Tampa, FL workshops

Provide executive and operational support for national workshops serving CEOs and business owners, including documentation, communications, logistics, and branded materials.

Create and refine workshop assets, PowerPoint presentations, branded documents, annual workshop materials, and supporting systems for a polished participant experience.

Manage travel and itineraries, email communications, event details, Eventbrite coordination, website updates, and social-media / marketing workflows.

Support quarterly in-person workshops in Tampa and co-host Zoom meetings with workshop participants.

Build and maintain systems using Canva, Dropbox, Google Workspace, Mac/Windows applications, Eventbrite, Adobe, and related tools.

Life Coach / Nutritionist / Team Lead 2023 - 2025 The Wellness Way Wesley Chapel Wesley Chapel, FL

Supported patient-facing operations, front-office responsibilities, calendar planning, ordering, events, and team communication in a fast-paced wellness practice.

Participated in interviewing and hiring; trained new employees and facilitated weekly meetings, trainings, and team- building rhythms.

Managed GoHighLevel workflows and assisted with client follow-up, scheduling, and operational consistency.

Provided coaching support to help clients clarify goals, follow through on action steps, and receive a high-touch service experience.

Recruiter of Talent / Social & Marketing Director 2021 - 2023 Chick-fil-A Bluffton Bluffton, SC

Grew staff from 48 to 120+ employees within six months during an industry-wide staffing shortage through recruiting, job fairs, partnerships, and proactive team-building.

Led social media, marketing, community partnerships, recruiting initiatives, and leadership development efforts to strengthen culture and visibility.

Coached team members and emerging leaders, supporting operational consistency, service excellence, and staff engagement.

Executive Assistant / Director of Guest Services / Campus Launch Project Director / Communications Director 2016

- 2021

Bethlehem Church Bethlehem, GA

Supported Executive Pastor and senior leaders in a multi-site church environment of approximately 6,000 in weekly attendance.

Served as Campus Launch Project Director for two new locations, managing launch plans, promotional gatherings, marketing and communication strategy, demographic mapping, signage, design, and timelines.

Led weekly project huddles with department heads and partnered with CFO/construction leadership to align operations, aesthetics, budgets, and execution milestones.

Oversaw Guest Services across three campuses, including recruiting, developing, and coordinating 500+ volunteers.

Co-created a leadership pipeline to apprentice leaders and mentored 100+ staff and volunteers in leadership development and emotional intelligence.

Directed communications, social media, online platform launches, database administration, research/data coordination, and consulting support for ministry teams. Warranty Booker 2013 - 2016

RBM of Alpharetta Mercedes Alpharetta, GA

Coordinated warranty and service tickets, technician time punches, final payment accuracy, and billing details in a high-volume luxury automotive service environment.

Partnered with Service Advisors, Shop Foreman, and technicians to improve workflow, communication, and service procedures.

Provided administrative and customer-service support, including scanning, copying, multi-line phone coverage, computer work, and hospitality setup.

Executive Assistant to Senior Leadership Team / Conference & Event Director 2012 - 2013 Mountain Lake Church Cumming, GA

Supported pastors and senior leaders with calendaring, domestic and international travel, correspondence, meetings, appointments, and office coordination.

Directed annual pastors conference for 1,000 attendees; oversaw church-wide events, communications follow-up, leadership budget, missions, food pantry, supply inventory, and expense reporting.

Recruited and trained 100+ volunteers to support administrative functions and event execution. Executive Assistant to Senior Leadership Team / Event Director / Ministry Administrator 2008 - 2012 Grace Fellowship Church Timonium, MD

Supported senior leadership in a multi-site church of approximately 3,500 attendees through administration, calendaring, travel, communication, expense reports, and event coordination.

Led church-wide events and maintained consistent communication across children's, youth, and disability ministry teams.

Maintained database records in ACS and Ministry Platform; updated website calendar content and ministry information.

Contributed to staff evaluation process with 360 reviews; taught Franklin Covey time-management practices; mentored 20 summer interns.

Supported redesign of 20,000-square-foot children/youth areas and recruited/trained 100+ nursery volunteers. CERTIFICATIONS

Certified Life Coach Certified Personal Trainer

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