SWAPNA RAAGA NARA
Sr. Business Intelligence Analyst
*******@*****.*** +1-314-***-**** Denton, Tx
PROFESSIONAL SUMMARY
Senior Business Intelligence Analyst with 4+ years designing and deploying commercial analytics tools, Power BI dashboards, and self-service reporting solutions that drive strategy, performance, and business behavior. Proven track record leading change management for new BI tools and processes, building cross-functional partnerships across regions and leadership, and applying strong business acumen to align analytics with commercial objectives. Brings creativity, resourcefulness, and a self-driven approach to advancing analytics maturity, augmented by AI-powered BI delivery (Microsoft Copilot, GitHub Copilot, Claude). CORE COMPETENCIES
•Business Intelligence: Power BI Dashboard Development, Self-Service Analytics, Commercial & Sales Analytics, Business Performance KPIs, Commercial Levers
•Data Analytics & Reporting: SQL, T-SQL, Snowflake, DAX, Power Query (M), SQL Server, SSAS Tabular/OLAP
•Data Engineering: ETL (SSIS), Dimensional Data Modeling, AWS Redshift, AWS Glue
•Business Analysis: Business Requirements Elicitation, Stakeholder Communication, Business-Friendly Insights, Cross-Functional Partnership Building, Change Management
•AI & Productivity Tools: Microsoft Copilot, GitHub Copilot, ChatGPT, Claude, Prompt Engineering, AI-Assisted Data Analysis, Microsoft Excel, PowerPoint, Access
•Methodologies: Strategic & Analytical Thinking, Agile Methodology, Data Quality & Governance PROFESSIONAL EXPERIENCE
Sr. Business Intelligence Analyst, Fidelity Investments 06/2025 – 06/2026 Irving, TX
•Designed and deployed a Power BI and SQL-driven commercial analytics platform, enabling 3,500+ advisory, operations, and compliance users with self-service access to investment research and compliance guidance, significantly expanding enterprise-wide analytics adoption.
•Queried, cleansed, and modeled data from Snowflake and AWS-based warehouses, transforming unstructured datasets into 25M+ structured, query-ready records for enterprise KPI reporting while leveraging Microsoft Copilot to accelerate SQL development, documentation, and data validation.
•Built advanced Power BI dashboards, scorecards, semantic models, and DAX measures to translate complex financial and commercial data into intuitive, business-friendly visualizations; utilized AI-assisted analytics to identify trends, optimize reporting workflows, and support annual business targets.
•Partnered with business stakeholders to gather reporting requirements and collaborated with data scientists, cloud architects, and product managers to implement governance standards, validation logic, and scalable BI solutions, using GitHub Copilot to improve development efficiency and maintain high-quality code.
•Performed statistical analysis and developed forecasting and decision-support models using SQL, Python, and Microsoft analytics tools across 12+ TB of customer and advisor engagement data, incorporating AI-powered data analysis to generate predictive insights and actionable recommendations for executive stakeholders.
•Automated recurring reporting processes using Power Query (M), DAX, SQL, and ETL workflows, reducing manual reporting effort, improving data accuracy, and enabling faster business decision-making across cross- functional teams.
•Supported Agile delivery by participating in sprint planning, backlog refinement, testing, and user acceptance activities while documenting technical solutions and leveraging generative AI tools to enhance productivity, documentation quality, and knowledge sharing.
Business Intelligence Analyst, TCS 09/2019 – 03/2023 Pune, India
•Developed SQL/T-SQL ETL pipelines (SSIS) ingesting transactional and operational banking data into enterprise warehouses, building foundational datasets for BI, reporting, and compliance teams.
•Built dimensional data models, fact tables, and SSAS Tabular/OLAP semantic models supporting customer analytics and business performance reporting across 800M+ financial records.
•Designed Power BI dashboards and scorecards with DAX-driven KPIs and Power Query (M) transformations, delivering near real-time visibility into customer activity and operational metrics from ~15M daily transaction events.
•Communicated complex technical insights in clear, business-friendly language to influence decisions, eliciting requirements from SMEs through interviews and workshops and translating them into self-service reporting solutions.
•Automated data quality validation and reconciliation frameworks across 150+ recurring BI workflows and architected cloud data integration (AWS Redshift, Glue, S3, Lambda), migrating 40+ legacy pipelines to cloud- native environments.
CERTIFICATIONS
Microsoft Certified: Power BI Data Analyst Associate (PL-300) SnowPro Core Certification – Snowflake
EDUCATION
Master of Science, Information Science, University of North Texas 08/2023 – 05/2025 Denton, TX Bachelor of Science, Computer Science
Bharath Institute of Higher Education and Research 08/2015 – 05/2019 Chennai, India