Selma Ordonez
********@*****.***
OBJECTIVE:
Seeking a career opportunity where my over 30 years of experience in Customer Service, Data Entry, Clerical, Receptionist/ Front Desk, Case Manager, Patient Services, Medical Records Supervisor and my 9 years of experience of processing attorney request release of billing & balance verification, position will be effectively utilizing. SKILLS & ABILITIES:
Multi task, fast learner, very detail oriented. Excellent communication skills in English-Spanish, both verbal and written. Friendly, positive personality, works well with others. Punctual, flexible schedule, takes initiative. Knowledge of copy machines, fax and postage label machines. Basic knowledge of Word, Excel and Outlook. Knowing of all HIPAA Law. EXPERIENCE:
Brault Practice Solutions, San Diman, CA
Attorney Request Specialist
Balance Request Billing Specialist in The Document Imaging Department 08/2016 to Present
Responsibilities:
Processing and fulfilling all attorney requested billing statements through a secure portal. This role ensures accurate, timely, and confidential delivery of patient financial records in compliance with HIPAA and applicable legal and billing guidelines. Retrieve explanation of benefits EOB from computer system. Checking eligibility from insurance companies & checking eligibility from insurance web portals. Calling insurance for claim status and payments. Mailing of claims and medical records. Assisting Departments with several County audits. Assist in the Banking Department in opening, sorting all mail including payment checks. Scanning of all documents/records and payments into the computer system and batching all documents. MOMS of Orange County, Santa Ana, CA
Front Office Receptionist
9/2004 to 08/2015
Responsibilities:
Data entry, assemble all home visit charts with proper labels, answer phones, make copies of all assessments needed for home visits. Place supply orders, file all medical records, print labels for postcards and incoming records into charts. Run queries for clients, place phone calls to offer programs and enroll clients to home visitation programs. Scan all medical records and forms into a paperless computer system and file in appropriate tabs. Material Child Health Worker
03/2002 to 08/2025
Responsibilities:
Conducted 3 to 4 home visits daily, held a caseload of approximately 75 clients. Assessed clients, provided referrals, education and resources as needed. Scheduled follow up visits to reassess needs and update status on a monthly basis. Offering programs via phone.
EDUCATION:
High School Diploma, Katella High School, Anaheim CA General Education, Santa Ana Rancho Santiago,Santa Ana, CA REFERENCES:
Nancy Ordonez - Personal 714-***-****
Kathy Maldonado Keegan Professional Development - Work 940-***-**** Viviana Perez - Personal 714-***-****
EXTRACURRICULAR ACTIVITIES:
Family, walking