Customer Service & Banking Professional

Delana Waters

Dalton Ga,

706-***-****

************@*****.***

EXPERIENCE

Dollar General, E Morris St, Dalton Ga — Sales Associate August 2023- December 2023

Reason for Leaving- Wasn’t getting the proper hours.

Worked as a dedicated and friendly retail professional with experience in delivering wonderful customer service, assisting shoppers, resolving issues efficiently. Skilled in managing stock, organizing shelves, and maintaining a clean and welcoming store environment.

Proficient in handling transactions, accurately and processing payments. Strong communicator and team player committed to creating a positive shopping experience and supporting store operations. Truist Bank Downtown Dalton, 201 West Waugh St- Universal Banker:

October 6th 2025-Current

-provided excellent customer service, by assisting clients with transactions,account details, and banking needs

-managed cash drawers accurately, handling cash

deposits,withdrawals

Identified and resolved customer issues promptly, ensuring high satisfaction levels.

-Promoted bank products and services to meet customer financial goals.

- Maintained compliance with banking regulations and security procedures.

EDUCATION GPA 3.4

Southeast High School, Dalton GA

August 2021 - December 2022

Allecus Academy, Dalton GA

January 2023 - July 2024

Phoenix High School, Dalton GA - Diploma

SKILLS

Communication,

Cashier

Guest Services

Inventory Control

Cash Register,

Computer skills

Money

Management,

Phone Etiquette

POS

Time management

LANGUAGE

English

August 2024 - January 2025

Contact this candidate