Certified Nursing Assistant - Home Care Supervisor

Laura Kress

Certified Nursing Assistant

Levittown, PA

Professional Summary

Looking for the opportunity to make a difference. I am ready to move forward and gain as much experience possible by being hard working and compassionate. Authorized to work in the US for any employer

Work Experience

Home Care Supervisor

Life St. Mary-Trevose, PA

June 2016 to March 2026

• Managed scheduling and coordination of home care services for 278 clients, ensuring optimal care coverage

• Oversaw a team of 21 home care aides, providing direction and support in daily tasks and client care

• Developed and maintained client care plans, updating them regularly to meet changing needs

• Implemented an efficient scheduling system that reduced caregiver travel time, increasing client satisfaction

• Ensured compliance with state regulations and industry standards in the provision of home care services

• Collaborated with healthcare professionals, including nurses and therapists, to create comprehensive care plans

• Managed client intake and assessments, gathering essential information to match clients with appropriate caregivers

• Coordinated caregiver training and orientation, ensuring that all staff were well-prepared to meet client needs

• Developed and maintained strong relationships with clients and their families, providing ongoing support and communication

• Implemented a digital record-keeping system, reducing paperwork and improving data accuracy

• Led weekly team meetings to discuss client updates, share best practices, and address challenges

• Collaborated with the HR department to recruit and hire qualified caregivers, maintaining a skilled workforce

• Managed caregiver schedules, ensuring adequate coverage for all clients and minimizing overtime expenses

• Coordinated and participated in caregiver on-call schedules to address after-hours client needs

• Provided support to caregivers in crisis situations, offering guidance and resources as needed

• Managed inventory of home care supplies and equipment, optimizing ordering and reducing costs

• Participated in regular staff training and continuing education to stay updated on industry best practices

• Conducted regular quality assurance checks on caregiver performance, addressing areas of improvement

• Managed emergency response plans and protocols, ensuring the safety of clients and caregivers

• Demonstrated strong organizational skills and attention to detail in managing multiple tasks and responsibilities

• Developed and maintained a network of healthcare professionals and agencies for client referrals Certified Nursing Assistant

Manor Care Yardley-Yardley, PA

October 2014 to May 2016

Reported to a Charge Nurse with the responsibility for 8-10 residents per shift. Familiar with daily bathing, grooming, transferring, feeding, repositioning, and recreation for each individual. Also take vitals and blood sugars.

Acted as payroll and staffing coordinator when fulltime employee was on leave or on vacation. Was placed in Manager on Duty rotation on weekends. Attended morning meeting and used formulas to calculate staff to resident ratios. Would notify of staff cuts.

Certified Nursing Assistant

Wood River Village-Bensalem, PA

March 2012 to December 2014

Reported to a Charge Nurse with the responsibility for 8-10 residents per shift. Familiar with daily bathing, grooming, transferring, feeding, repositioning, and recreation for each individual. Also took vitals.

• Processed payroll for employees on a bi-weekly basis, ensuring accurate and timely payment when payroll specialist was out.

• Monitored schedule adherence and made necessary adjustments to accommodate unexpected absences or changes in workload. Fill in payroll and scheduler Certified Nursing Assistant

Arista Care at Meadow Springs-Plymouth Meeting, PA November 2009 to December 2010

Reported to a Charge Nurse, daily bathing, grooming, transferring, feeding, repositioning of paralyzed residents.

Certified Nursing Assistant

Immaculate Mary-Philadelphia, PA

March 2005 to March 2009

Reported to a Charge Nurse with the responsibility for 8-10 residents per shift. Familiar with daily bathing, grooming, transferring, feeding, repositioning, and recreation for each individual. Also took vitals.

Education

CNA (Nursing Assistant Training)

Clinical Pathways-Philadelphia, PA

September 2004 to November 2004

Certifications and Licenses

CPR Certification

April 2025 to April 2027

CNA

January 2005 to January 2007

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