PROFESSIONAL SUMMARY
SKILLS
WORK HISTORY
TIFFANY
JACKSON
**** ****** **** ****, *********, MD 21239 443-***-**** *************@*****.*** Accomplished Administrative Support professional practiced at addressing all facets of business office needs, including file and document management, inventory allocation and technical training. Proficient in maintaining stringent financial controls and timelines. Offering diplomatic and professional communication, strong time management and multitasking expertise.
Payroll administration
New hire processing
Time sheet review
Budgeting
Financial reports
Issue resolution
JULY 2017-CURRENT
Leasing Consultant Westminster Baltimore, MD
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Kept meticulous records of all correspondence between management and tenants. Distributed and followed up on tenant renewal notices. Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs. Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements. Invited prospects to fill out application upon completion of property tour. Managed all aspects of customer service, including greeting clients, showing apartments, preparing leases and resolving resident issues. EDUCATION
MARCH 2014-JULY 2017
Scheduling Manager Genesis HealthCare Baltimore, MD Researched payroll errors and processed payments for federal and state taxes, social security, Medicare, and various employee deductions, annuity contributions and retirement plan withholdings.
Processed various garnishments, including child support, bankruptcies and tax levies. Worked with human resources to develop streamlined way to track paid time off. Managed applicant tracking system (ATS) database by entering, updating and maintaining candidate contact details, resumes and supporting documentation. Performed urinalysis testing to discourage illegal drugs use in company. Kept all employees time sheets up to-date
Coordinate employees schedules
JANUARY 2007-MARCH 2014
Caregiver Manor Care Baltimore, MD
Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Changed dressings, bandages and binders, as instructed, to maintain proper healing and sanitary measures.
Administered medication as directed by physician.
Assisted residents with daily hygiene, including dental and mouth care, bath functions and hair care.
Transported individuals to medical appointments and other errands. Ordered and read lab tests, x-rays, MRIs, Ultrasounds, and EKGs. Cooperated and communicated effectively with physicians to ensure client satisfaction and compliance with set standards.
Monitored fluid intake and output levels.
2003
High School Diploma
Lake Clifton Eastern High School, Baltimore, MD
2018
Certified Phlebotomy Technician
American Academy Of Phlebotomy Technicians, Baltimore, MD