Security & Facilities Operations Leader
Resume:
Paul Pettengill
** *******, ********, ** *****
207-***-**** ****.************@*****.***
Professional Summary
Results-driven operations and security leader with 30+ years of experience across law enforcement, facilities management, and large-scale property operations. Proven success in managing cross-functional teams, overseeing multimillion-dollar budgets, directing capital projects, and improving operational efficiency across multi-tenant environments. Strong background in risk management, compliance, emergency response, and stakeholder collaboration. Known for building high-performing teams and delivering results in complex, fast-paced environments.
Core Competencies
● Operations & Facilities Management
● Budgeting & Cost Control
● Capital Project Management
● Security Operations & Risk Management
● Team Leadership & Staff Development
● Contract & Vendor Management
● Regulatory Compliance
● Emergency Response & Incident Management
● Tenant & Stakeholder Relations
● Process Improvement & Efficiency Optimization
Professional Experience
GGP (Brookfield Properties) — South Portland, ME
Senior Operations Manager Aug 2016 – May 2026
● Directed all capital projects from planning through completion, ensuring on-time, on-budget delivery in compliance with organizational standards.
● Managed full facilities operations across multiple properties with 120+ tenants.
● Oversaw service agreements and ensured compliance with contractual obligations and SLAs.
● Led all Facilities Department operations, ensuring safe, efficient, and reliable building systems and infrastructure.
● Supervised facilities staff including hiring, training, performance management, and professional development.
● Managed annual operating and capital budgets with a focus on cost control and resource optimization.
● Collaborated with Development, Leasing, and Tenant Coordination teams to support occupancy goals and tenant satisfaction.
● Coordinated tenant improvement projects ensuring timely delivery and compliance with lease and building standards.
Professional Services Consultants – The Maine Mall — South Portland, ME
Director of Security Aug 2015 – Dec 2016
● Directed all security operations including access control, surveillance systems, and emergency response planning.
● Developed and implemented security policies, procedures, and risk mitigation strategies.
● Managed and trained security personnel, including scheduling, hiring, and performance oversight.
● Led incident response and investigations to resolve security breaches and safety concerns.
● Conducted risk and vulnerability assessments to improve overall safety posture.
● Coordinated with law enforcement and emergency services to ensure compliance and rapid response capability.
● Managed security technology systems including CCTV, alarms, and access control platforms. Cumberland County Sheriff’s Office — Cumberland County, ME Patrol / Community Relations Deputy Aug 1995 – Sept 2015
● Patrolled assigned areas and responded to emergency calls, ensuring public safety and law enforcement coverage.
● Conducted investigations, enforced state and local laws, and maintained order in high-stress environments.
● Built strong community relationships to support trust, transparency, and proactive crime prevention.
● Developed and delivered community outreach programs and public safety presentations.
● Collaborated with stakeholders to improve police-community relations and strengthen public trust. Education
Southern Maine Community College — South Portland, ME Associate of Applied Science, Law Enforcement Technology 1994 Old Orchard Beach High School — Old Orchard Beach, ME High School Diploma 1992
References
Tom Monroe, Owner CAP Services, 207-***-****, ***********@*****.**.*** Joe Nelson, Owner Nelson Property Services Inc., 207-***-****, *******@*************.*** Mike Todd, Lead Tech. Minuteman Security/Fire Safety, 207-***-****, *****@***********.*** Roger Mosely, Retired Public Works Director, 207-***-****
Contact this candidate