Brooklyn Ny, *****
***************@*****.***
Justine Graham
SKILLS
Technical Skills
●Data Entry
●Microsoft Excel
●Microsoft Word
●Google Sheets
●Google Docs
●Microsoft Outlook
●Data Verification
●Database Management
●Record Keeping
●Document Management
●PDF Conversion
●Accurate Typing
●File Organization
●Typing speed (60 to 75 WPM)
Professional Skills
●Attention to Detail
●Time Management
●Organization
●Multitasking
●Administrative Support
●Written & Verbal Communication
●Problem Solving
●Customer Service
●Team Collaboration
●Confidentiality
●Deadline Management
EXPERIENCE
Marshall’s, Monticello Ny - Retail Associate
November 2025 - PRESENT
●Process customer transactions accurately using POS systems while handling cash, credit, and electronic payments.
●Verify pricing, discounts, and payment information to ensure transaction accuracy.
●Maintain organized inventory and merchandise records.
●Assist with inventory counts and stock replenishment.
●Resolve customer concerns professionally while maintaining attention to detail.
●Work efficiently in a fast-paced retail environment while meeting productivity goals.
Center for discovery, Monticello Ny — Direct Support Professional
May 2024 - April 2025
●Maintained accurate daily documentation, client progress notes, and required records.
●Recorded behavioral observations and completed reports with a high level of accuracy.
●Protected confidential client information while following privacy and company policies.
●Collaborated with supervisors and healthcare professionals to maintain accurate documentation.
●Managed multiple responsibilities while consistently meeting documentation deadlines.
●Assisted individuals with autism in achieving daily goals while following individualized care plans.
Dunkin Donuts, Monticello Ny — Crew member
April 2024 - September 2025
●Processed customer orders and payments accurately.
●Maintained inventory records and restocked supplies.
●Followed company procedures to ensure order accuracy.
●Worked efficiently during high-volume shifts while maintaining excellent customer service.
●Maintained organized workstations and completed daily operational tasks.
Target, Brooklyn Ny - Guest Advocate
March 2021 - March 2024
●Processed high-volume customer transactions with a high level of accuracy.
●Maintained records for returns, exchanges, and customer purchases.
●Trained new team members on POS systems and company procedures.
●Assisted customers while safeguarding confidential payment information.
●Managed multiple priorities while delivering excellent customer service.
EDUCATION
Food and finance high school,
High school diploma 2019-2022