EXPERIENCE
SKILLS
EDUCATION
LANGUAGES
English
Hind
E-commerce Operations Manager with around 4 years of experience in B2C environments, specializing in optimizing Amazon platforms. Proven expertise in streamlining operations, enhancing supply chain efficiency, and implementing effective inventory control strategies. Successful track record evidenced by a 15% reduction in fulfillment times and a 20% improvement in order accuracy. Adept at ensuring seamless order fulfillment processes. Seeking to contribute operational excellence and strategic insights to a dynamic team. Laxmi Nagar, Delhi (110092) +91-971******* **************@*****.*** RASHMI BAGRI
SUMMARY
TOOLS
Effectively managing multiple brands for the company, including overseeing operations for notable brands like Ubersweet and Quecy. Coordinating various aspects such as product listings, branding strategies, and overall brand presence across different platforms to ensure consistent and impactful representation. Leveraging a strategic approach to optimize each brand's visibility, customer engagement, and sales performance in alignment with the company's goals. Daily optimization of timely and compelling Amazon marketing campaigns, including PPC, coupons & discounts, video, display advertising, and insight-driven reporting. Handle customers inquiries, complaints and feedback from marketplace customers promptly and professionally.
Boosted clients' brand recognition by 15% by developing new ideas and content marketing strategies.
Oversaw the creation and maintenance of product listings(A+ Content Listing), ensuring accuracy and completeness.
Handling products listings on diverse e-commerce platforms such as Amazon, Flipkart, Snapdeal, Shopclues, ensuring comprehensive coverage. Proficiently handled end-to-end order processing, managed FBA shipments, and efficiently navigated stock updates, with a focus on effective handling of returns. Spearheaded promotional activities across all marketplaces, strategically enhancing visibility and driving sales.
Setting up seamless order management, maintaining high accuracy in inventory records and optimizing the order fulfillment process for enhanced efficiency. Monitored and analyzed competitor pricing and strategies, implementing measures to stay competitive in the market.
E-Marketplace Manager
Ecommerce Executive
Dec 2021 - PRESENT
Jan 2020 - Dec 2021
Arihant Infomarketing Pvt Ltd. Noida U.P
Medgears Patparganj Industrial Area
Master of Commerce
2022 - Present Indira Gandhi
National Open University
Bachelor of Business
2018 - 2021 Mata Sundri College,
Delhi University
Project Management
Data Analysis
Supply Chain and Logistics
Drop shipping
E-commerce Strategy
Platform Management
Competitor Analysis
Running and Optimizing Ad
Campaigns
PPC (Pay-Per-Click) Advertising
Ecommerce Executive
Helium 10
Shopify
Google Ads
Keyword Tool.io