Remote Executive Personal Assistant (Healthcare Admin)

FAVOR OLUGBO WINNER, MPA

Durham, NC ***** 919-***-**** ***************@*****.***

Professional Summary

Highly accomplished Healthcare Administrative and Data Manager with over 14 years of experience in quality assurance, program management, and clinical data analysis. Expert in navigating complex regulatory environments

(Medicare/Medicaid) and implementing data-driven solutions to improve clinical outcomes. Proven track record in executive leadership, overseeing cross-functional teams, and managing large-scale healthcare operations. Professional Experience

Senior Administrative Manager Omaz Medical Staffing Inc. Durham, NC February 2017 – Present

• Analyzed clinical outcomes and network performance to develop provider-specific performance report cards.

• Served as a primary liaison between development teams and clients to support value-based contract implementation.

• Maintained high-quality documentation standards, ensuring all procedures support seamless workflow replication.

• Reviewed Medicaid and Medicare patient charts for approval and regulatory compliance. Documentation Manager MERCK Durham, NC

August 2014 – February 2017

• Directed the project team in meeting high-quality Trial Master File (TMF) deliverables for local and global departments.

• Performed rigorous data quality control and ensured cGMP compliance within centralized databases.

• Collaborated cross-functionally to streamline documentation workflows and reporting. Director of Administration Excel Health Inc. Durham, NC November 2008 – July 2014

• Conducted in-service education classes for staff to meet state regulatory guidelines for competency.

• Developed analytics to track engagement in and cost impact of care management programs.

• Developed reports and analyze data to measure clinical outcomes, network performance and methodology levers.

• Created reviews and maintained high quality documents to adhere to quality standards set by Management.

• Coordinated agency operations and managed staff evaluations to ensure continuous quality improvement. Director of Operations Triumph Healthcare Inc. Durham, NC July 2003 – September 2008

• Executed strategic policy direction that ensured consistent growth and operational profitability.

• Managed comprehensive financial cycles including Accounts Payable/Receivable and Insurance/Medicaid Billing.

• Oversaw employee hiring, orientation, and policy implementation. Core Competencies

• Data Strategy: Trend Analysis, Chart Abstraction, Qualitative/Quantitative Data Modeling

• Compliance: HIPAA/PHI Awareness, Regulatory Audits, Fraud Investigations

• Operations: Strategic Policy Direction, Financial Billing (Medicaid/Medicare), Stakeholder Engagement

• Technical: Epic Systems, EHR/EMR, Advanced Microsoft Office Suite

• Generative AI Tools : Co-Pilot, Chat GPT, Claude, AI for Business Operations Education & Certifications

Bachelor of Science, Health Science South College Asheville, NC June 2026

Master Public Health, Specialty in Health Care Management DeVry University Morrisville, NC June 2014

Bachelor of Science, Health Care Management Mount Olive College Rocky Mount, NC December 2011

Higher National Diploma, Business Administration Yaba College of Technology Yaba, Lagos June 1995

Certified CPR, FIRST AID, AED Instructor

September 2008

Certified Nursing Assistant

September 2002

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