Remote Data Entry Billing Specialist
Resume:
KYRA
WILLIAMS
************@*****.***
Douglasville, GA 30135
Senior Billing Specialist prepared for role with a solid history of billing processes. Knowledgeable about preparing invoices and processing payments. Team-oriented, dependable and performance-driven. Known for collaboration, reliability, with focus on achieving goals and adapting to changing needs.
PROFESSIONAL SUMMARY
SKILLS
Accurate data entry and
numerical
•
• Professionalism and ethics
• Invoice generation
• Expert billing knowledge
• Efficient time management
• Attention to detail
• Multitasking and organization
• Solid organizational skills
• Customer engagement
Verbal and written
communication
•
• Data entry proficiency
• Analytical thinking
Creekside High School
Fairburn, GA • 06/1994
EDUCATION
TWC Services - Senior Billing Specialist
Mableton, GA • 08/2016 - Current
WORK HISTORY
Demonstrated strong attention to detail by identifying and correcting minor errors before they escalated into major issues, contributing to overall accuracy in billing processes.
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Enhanced customer satisfaction by addressing billing inquiries. Forwarded disputes to service managers for review.
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Trained new billing specialists on report that catches errors using best practices.
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Used data entry skills to create invoices in accordance with customer billing requirements and submitted through a system called workflow for approval.
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• Printed, proofed, posted and prepared invoices for distribution. Handled account payments and updated customer credit card information in USA E-Pay.
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• Managed billing for 22 technicians.
Prepared itemized invoices in accordance with customer billings requirements using a system called Penta.
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Accounted for all parts, vendor materials, labor, travel, sales tax and other billable items.
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High School Diploma Worked with the service department and sales department to check proper billing information.
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• Assisted with weekly biller analysis report.
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