Clerical and Data Entry Professional
Resume:
Tera White
Norman, OK *****
*****.******@*****.***
Work Experience
Clerical
Thunderbird Clubhouse-Norman, OK
June 2007 to Present
Clerical duties include answering the phone and transferring calls via intercom; sending faxes; entering banking information into Excel; entered billing on to the Oklahoma Medicaid website; type notes; 80 WPM and ten key; attend meetings and act as secretary; make copies; served on the Board of Directors as a representative to members of the Clubhouse Data Entry Operator
AGING SERVICES INC-Norman, OK
January 2024 to May 2025
1. Data entry duties such as inputting client information into the computer 2. Filing
Reception
ADRC through Peak OU-Norman, OK
April 2023 to September 2023
Reception duties included answering all phone calls and transferring phone calls to the correct party. I also did a lot of filing students proctoring test forms. I did scheduling using Bookings – which included scheduling students for registration. I sent messages through Microsoft Teams to my co-workers. I took phone message and would email voicemail messages to the correct party. Direct Care Staff
Community Works ITS-Norman, OK
June 2020 to October 2022
Community Works is a shelter for foster children that have been removed from their foster homes due to violent behavior. My job was to engage the kids in play and learning. I also was in charge of making sure they ate and had meaningful time playing and learning. Assistant Store Manager
Dollar General-Norman, OK
June 2016 to August 2017
Cashier; Prepare daily deposits; Assign sales associates jobs; Open and close store; take over daily manager tasks if manager is not present; Scheduling; Home Health Caretaker
Private-Purcell, OK
January 2010 to May 2016
Worked 7 days a week, traveling to Purcell, OK to take care of my elderly grandmother. Duties included running errands (grocery shopping, picking up medications, etc) and light housekeeping such as vacuuming, dusting, taking care of her lawn and flowerbeds, and any other jobs that she needed. I also gave her a breathing treatment daily, helped with personal hygiene and grooming. I worked 7 days a week for approximately 4 hours per day until her death on May 21st. I had a sense of purpose and with this "job"
Cashier
Homeland Grocery-Norman, OK
July 2007 to July 2010
Provide friendly customer service by greeting customers; Scanning Groceries; Receive payment by cash, check or credit cards; Providing training and assistance to new cashiers; Stocking front end; Maintaining cleanliness and organized work station Cashier; Music Associate
Hastings Entertainment-Bartlesville, OK
June 2004 to December 2006
Basic cashier duties including handling money, scanning and bagging items, providing customer service skills, etc. As a Music Department Associate, I helped customers find music and cd's, kept the department organized with all titles in alphabetic order
Payroll; Stocking; Inventory;
Education
General (Diploma)
Southwestern Oklahoma State University-Weatherford, OK 1996 to 1998
Purcell High School-Purcell, OK
1992 to 1996
Skills
• Payroll processing
• Microsoft Outlook
• Administrative experience
• Clerical experience
• Customer service
• Phone etiquette
• Computer skills
• Customer communication
• Client interaction via phone calls
• Typing
• Radio communication systems
• Microsoft Office
• Route planning
• Multi-line phone systems
• Attention to detail
• Organizational skills
• Data entry
• Dispatching
• Writing skills
• GPS
• Customer support
• Client relationship development
• Customer relationship building
• Productivity software
• Computer operation
• Task prioritization
• Microsoft Excel
• Office management
• Phone communication
• Multitasking
• Transcription
• Microsoft Word
• Microsoft Office (7 years), Microsoft Excel (7 years), Microsoft Powerpoint (7 Years),
Typing 80 WPM (10+ years)
Certifications and Licenses
Driver's License
Food Handler Certification
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