Data Entry & Instructional Support Assistant

POSITION: Instructional Assistant

Collaborate with teachers, parents and students to enhance the educational experience

Choose topics and assemble PowerPoint presentations and present to students for social skills lessons

Circulated through the classroom assisting students to complete assigned tasks

Tutor small groups aiding them in specific areas of academic weakness

Answer student’s questions and reinforced previous instructions from the teacher

Provide one-on-one support with Life Skills and Special Education students

Prepare and explain lesson material

Teach High School lessons in cursive writing

Supervise students in classrooms and field trips

Serve as lead teacher in main teachers’ absence

EMPLOYMENT EXPERIENCE:

Hardy Williams High Charter and John Wister Elementary School – Special Education (4/2019 – 8/2024)

Philadelphia School District 4/2018 - 4/2019

Instructional Assistant

Lead whole-group SEL instruction and also serve as lead teacher during her absence

Provide Daily Social Skills lesson via PowerPoint presentation to students with classroom participation

Assists in administering diagnostic and other tests

Build strong rapport with students

Tutor small groups aiding them in specific areas of academic weakness

Answer students’ questions and reinforced previous instructions from the teacher

Provide one-on-one support with Life Skills for Special Education students

Prepare and explain lesson material

Collaborate with teachers, parents and students to enhance the educational experience

Supervise students in classrooms and field trips

Randstad

M. Davis & Co. 6/2017 – 8/2017

Customer Service Representative

Inbound and Outbound Calls

Customer Service

Data Entry

Update various Databases

Compucom 2012 – 2016

Administrative Assistant

Manage several large business accounts utilizing SharePoint

Manage data from Database

Customer Service for Accounts

Track cargo and resolve issues for computer equipment Bill of Lading updates and follow-up including files

Invoicing

Thomas Jefferson University, Philadelphia, PA – (2006 – 2011)

Executive Assistant

Created and maintained databases for various projects

Implemented system for tracking, patients, reports and charts in Excel for monthly stats

Served as a liaison between physicians, staff, and patients

Administrative organization of Department by coordinating meetings and keeping schedules

Analyzed and assigned charges to G/L accounts for which consisted of vendors, telecommunication accounts, and T & E invoices

Other Relevant Experience

Hospital of University of Pennsylvania for 15 years

Administrative organization of hospital’s file room laboratory

Transcribing medical reports from medical voice dictation

Patient registration, scheduling procedures and appointments for patients, preparation of charts

Knowledge of insurance and reimbursement

Created computerized macros and templates for office documents resulting in timely resolution and automation of office tasks

Implemented a database system for easy access of monthly, quarterly, and annual statistics and reports

Alerted proper crisis staff during the coding of patients

Supervision and training of part-time students

Excellent Microsoft Office Skills

Customer Service Skills

Able to multi-task and complete complex assignments on tight deadlines

Developed interpersonal communication skills having worked with a diversity of professionals, clients, and staff members

CERTIFICATIONS:

A+ Core Hardware & OS Technologies

EDUCATION:

Computer Learning Center

Diploma – Computerized Business Systems and PC Support Technician

Graduated Sigma cum Laude

Peirce College

A.A.S. – Business Administration

Community College of Philadelphia

Courses in Medical Records Program

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