Order Management Purchasing Inside Sales

Vanessa Sandoval

714-***-**** ****************@*****.***

PURCHASING • INSIDE SALES • ORDER MANAGEMENT • CUSTOMER SERVICE PROFESSIONAL SUMMARY

Manufacturing and aerospace professional with over 24 years of experience supporting purchasing, inside sales, customer service, and order management in aerospace and industrial manufacturing environments. Experienced in customer and vendor quotations, purchase order management, purchasing NAS and MS aerospace fasteners, supplier coordination, order expediting, Bills of Materials (BOMs), Material Test Reports (MTRs), and Fishbowl ERP. Recognized for building long- term customer and supplier relationships, maintaining accuracy, and supporting production schedules in fast-paced manufacturing environments. CORE STRENGTHS

Purchasing NAS/MS Aerospace Fasteners

Purchase Orders Material Test Reports (MTRs)

Vendor & Customer Quotations Manufacturing Operations Supplier Relations AS9100

Order Expediting ISO 9001

Customer Service Microsoft Excel

Production Support Microsoft Word

Fishbowl ERP Microsoft Outlook

BOM Creation Cross-Functional Collaboration

Alloy Valves & Control Santa Ana, CA

Inside Sales Representative

February 2020 – May 2025

• Managed customer orders from quotation through delivery for industrial valve products.

• Obtained and evaluated vendor quotations, pricing, lead times, and product availability.

• Created and managed purchase orders using Fishbowl ERP.

• Expedited supplier orders to support production schedules and customer commitments.

• Created and maintained Bills of Materials (BOMs).

• Reviewed, verified, and distributed Material Test Reports (MTRs).

• Coordinated with vendors, production, purchasing, and shipping to resolve issues and keep orders on schedule.

• Built strong customer relationships through responsive communication and timely order updates.

JWC Environmental Santa Ana, CA

Order Management Specialist

January 2017 – May 2019

• Reviewed purchase orders and manufacturing specifications for accuracy.

• Created and maintained Bills of Materials (BOMs).

• Coordinated with engineering, production, purchasing, and customer service teams.

• Maintained accurate manufacturing documentation and supported production scheduling.

• Managed order revisions while ensuring data accuracy. Nylok LLC Anaheim, CA

Inside Sales Representative

March 2001 – June 2015

• Prepared customer quotations for NAS and MS aerospace fasteners.

• Requested and evaluated supplier quotations to secure competitive pricing and delivery schedules.

• Created purchase orders and purchased NAS/MS aerospace fasteners from approved suppliers.

• Expedited customer and supplier orders to ensure on-time delivery and minimize production delays.

• Provided exceptional customer service by responding to inquiries, pricing requests, product availability, and delivery updates.

• Coordinated with customers, suppliers, and shipping to resolve order discrepancies and material shortages.

• Developed long-term relationships with aerospace customers and approved suppliers.

• Supported AS9100 quality requirements through accurate purchasing documentation and supplier coordination.

TECHNICAL PROFICIENCIES

Fishbowl ERP • Microsoft Excel • Microsoft Word • Microsoft Outlook

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