Remote Sales and Customer Service Professional
Resume:
Natalia Kalil
** ***** ** *****, *-* years of experience working remote, I have experience working with children, experience in photography
West Bloomfield Township, MI 48322
*************@*****.***
Professional Summary
Proven ability to understand and convey information, develop positive rapport and a strong ability to complete projects on time. Works well under pressure with excellent decision-making abilities, computer literacy and exemplary dedication to work ethic; A highly motivated individual who seeks an illustrious work environment that will create an opportunity to enhance and expand my abilities to achieve a high level of success.
Authorized to work in the US for any employer
Work Experience
Customer Service/Sales
ECCO Group SiriusXm-Remote
June 2025 to Present
Help customers renew SiriusXM trial packages, merged SiriusXM services from one vehicle to another, Made outbound calls to customers, customer payment transactions, Met/exceeded daily sales quotas Sales Account Manager
Consensus Cloud Solutions-Remote
February 2025 to June 2025
Account manager for customers with Faxing; handled customer’s fax usage, their fax carriers; sent daily emails; warm called customers for upgraded HIPPA compliant/ SOX, GLBA compliant packages; Set up and conducted Google Meets with clients; Push converted leads to CAM software; Slack (Temporary Position) Telephone Interviewer
Quantel Research-Remote
June 2024 to January 2025
Conducted telephone interviews for surveys
Telephone Interviewer
Sirius Support-Remote
November 2024 to November 2024
Conducted telephone interviews during the 2024 presidential election
(Temporary position)
Sales Associate
Loft-Auburn Hills, MI
December 2018 to August 2019
Cash rep, Go backs, Opening in store credit card accounts Cheer Coach/ Classroom Assistant
Academy of Warren-Warren, MI
October 2018 to November 2018
Cheer coach grades 6th-8th grade, winter season
Help assists 6th-8th graders in classroom, Graded the students classwork/homework. Sales Associate
BCBG MaxAzria-Auburn Hills, MI
November 2016 to August 2017
Held my own clientele, Lead Sales associate, Replenishment, Go-backs, Helped with floor visuals etc. Receptionist
Massage Envy-Northville, MI
February 2015 to May 2015
Responsibilities
Answering phones,Taking and inputting customers appointments. Pacsun Sales Associate
Pacsun-Novi, MI
October 2013 to January 2014
Responsibilities: Assist customers retention by displaying exceptional customer service by ensuring customers orders and successfully executing customers goals completed in a timely manner. Avon Sales Representative
Avon Products, Inc.-Troy, MI
August 2012 to October 2013
Responsibilities: Assisted customers with sales by displaying exceptional customer service, assisted customers with locating merchandise online and at hosted banquets, offered advice and maintained inventory
Sales Associate
Salvation Army-Keego Harbor, MI
September 2007 to February 2008
Responsibilities
Sorting and putting clothing, merchandise away.
Education
Humanities (2009) Fashion journalism (2016)
Oakland Community College-Farmington Hills, MI
2009 to 2016
High School Diploma in Career & Technical Education West Bloomfield High School
June 2008
Skills
• Photography (10+ years)
• Sales (10+ years)
• Email marketing
• Slack (5 years)
• Writing Skills
• Computer skills
• Customer service (10+ years)
• Search Engine Optimization (SEO)
• Windows
• Communication skills
• Digital Marketing (9 years)
• WordPress
• Account management
• Salesforce
• Experience with Children
• Cheerleading
• Sports Coaching
• Microsoft Office (6 years)
Certifications and Licenses
Driver's License
Additional Information
SKILLS PROFILE
• Proven record of completing all tasks on schedule.
• Strong verbal and written communication skills.
• Exceptional ability to deliver outstanding customer satisfaction.
• Experience in management training.
• Experience working with children
• Cheerleading coach at Academy of Warren
• Worked with special needs children during my high school career (2006-2007)
• Proficient in social media marketing (content creating etc.)
• Proficient in photography/video production
Contact this candidate