Detail-Oriented Administrative Customer Service Professional
Resume:
Tara Tucker
**** ******* **. **********, ** *****
Professional Summary
Detail-oriented administrative professional with 12+ years of experience supporting operations in logistics, aviation, retail, and hospitality environments. Skilled in data entry, scheduling, email and phone communication, document management, and customer service. Proven ability to maintain accurate records, manage time-sensitive tasks, and support high-volume workflows in fast-paced settings. Seeking a remote Virtual Assistant or Administrative Assistant role to leverage strong organizational, communication, and computer skills.
Core Skills
Administrative Support & Virtual Assistance
Data Entry (Alphanumeric & 10-Key)
Email & Calendar Management
Scheduling & Coordination
Customer Service & Client Communication
Document Management & Filing Systems
Microsoft Office (Word, Excel, Outlook)
Computer Systems Navigation
Multi-line Phone Systems
Recordkeeping & Data Accuracy
Typing: 40+ WPM
Time Management & Organization
Problem Solving & Team Collaboration
Confidentiality & Attention to Detail
EDUCATION: Associate degree, 2019
Gateway Community & Technical College
Professional Experience
Receptionist
Nov 2025 – Jan 2026
Managed multi-line phone system, assisting customers with delivery scheduling and inquiries
Scanned and organized digital documents for accurate recordkeeping and file management
Greeted and assisted guests and vendors, ensuring professional front-desk operations
Supported daily administrative tasks including data entry and scheduling coordination
Mailroom Clerk
Fives Cincinnati Jul 2024 – Oct 2024
Processed incoming and outgoing mail and distributed materials across departments
Operated postage meter system for outgoing shipments
Scanned, indexed, and maintained digital records in company filing system
Ensured accuracy and organization of confidential business documents
Aircraft Cleaner
Delta Air Lines Nov 2021 – Jul 2023
Performed detailed cabin preparation and quality inspections between flights
Ensured compliance with safety, sanitation, and operational standards
Worked efficiently under strict deadlines in a fast-paced aviation environment
Maintained strong attention to detail in a regulated, safety-critical setting
Server / Bartender
BB Riverboats May 2016 – Nov 2018
Provided customer service in high-volume hospitality environment
Processed orders, handled payments, and maintained accurate cash transactions
Collaborated with team members to ensure smooth service operations
Communicated effectively with customers to resolve issues and ensure satisfaction
Receive Clerk – Inbound Operations
Amazon Oct 2005 – Sep 2009
Coordinated inbound trailer scheduling for warehouse receiving operations
Communicated with truck drivers to manage shipment check-ins and deliveries
Managed email and phone communication for inbound logistics coordination
Filed and organized freight bills and shipping documentation accurately
Supported administrative workflows in a high-volume logistics environment
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