Senior Workday HCM & Financials Analyst

CHANDINI N

Workday HCM & Financials Workday Analyst

LinkedIn *********.*****@*****.*** +1-562-***-****

PROFESSIONAL SUMMARY

Senior Workday HCM Consultant with 10+ years of progressive experience delivering enterprise HR technology solutions across Healthcare, Banking & Financial Services, Manufacturing, and E-commerce industries, supporting global workforces of 25,000+ employees in complex, high-volume environments.

Proven expertise in Workday Core HCM, Compensation, Benefits, Absence, Talent Management, Security, Reporting, and Integrations, with extensive experience configuring Business Processes, Calculated Fields, Condition Rules, Advanced Reports, and enterprise-grade security solutions to optimize HR operations.

Strong background in Workday implementation support, post-production optimization, release management, and production support, successfully delivering 80+ system enhancements, leading multiple Workday bi-annual release cycles, and resolving 440+ production issues while consistently meeting SLA commitments and improving system stability.

Experienced in designing and supporting Enterprise Interface Builder (EIB), Workday Studio, Core Connectors, REST/SOAP Web Services, and Workday APIs, enabling secure integrations between Workday and Payroll, Finance, Identity Management, and third-party enterprise applications.

Trusted partner to HR, Payroll, Benefits, Finance, Talent Acquisition, Compliance, and IT leadership, recognized for translating business requirements into scalable Workday solutions, driving process improvements, strengthening data integrity and compliance, and mentoring junior consultants while delivering measurable business outcomes.

TECHNICAL SKILLS

Workday Modules

Workday Core HCM, Workday Financial Management, Workday Accounting Center (WAC), General Ledger (GL), Accounts Payable (AP), Procurement, Expenses, Compensation, Benefits, Absence, Time Tracking, Talent Management, Financial Reporting, Adaptive Planning

Configuration

Business Processes (BP), Business Process Framework (BPF), Workday Setup, Business Process Security, Domain Security Policies, Security Groups, Role-Based Security (RBS), Condition Rules, Calculated Fields, Approval Workflows, Notifications, Validation Rules, Segregation of Duties (SoD)

Reporting & Analytics

Advanced Reports, Matrix Reports, Composite Reports, Dashboards, Report-as-a-Service (RaaS), Workday Query Language (WQL), Workday Prism Analytics, Workday Financial Reporting, Financial Analytics, Calculated Fields

Integrations

Workday Studio, Enterprise Interface Builder (EIB), Core Connectors, Cloud Connect, REST APIs, SOAP Web Services, XML, XSLT, JSON, Finance Data Hub Integrations, Azure Databricks

Finance & Accounting

Workday Accounting Center, Accounting Rules, Journal Entries, Event Processing, Chart of Accounts (COA), Financial Data Reconciliation, Open Balance Conversion, General Ledger, Financial Close Support, Multi-Entity Consolidations, Multi-Currency Processing, Financial Reporting, GAAP, STAT Reporting, SOX Compliance, Internal Controls, Audit & Compliance

Data Management

Data Conversion, Data Validation, Data Reconciliation, Open Balance Validation, EIB Data Loads, Workday Data Loader, Data Quality Management, Master Data Management

Testing & Release Management

Unit Testing, System Integration Testing (SIT), End-to-End Testing (E2E), User Acceptance Testing (UAT), Regression Testing, Production Validation, Cutover Planning, Release Management, Post-Go-Live Support, Defect Resolution

Production Support

Incident Management, Root Cause Analysis (RCA), SLA Management, Workday Community, Tenant Comparison, Production Support, Issue Resolution, Change Management, Knowledge Transfer (KT), Documentation

Tools

ServiceNow, Jira, SQL, Microsoft Excel (Pivot Tables, VLOOKUP, Data Analysis), Azure Databricks

Methodologies

Agile, Scrum, SDLC, Change Management, Requirements Gathering, Stakeholder Management, Cross-Functional Collaboration, Business Analysis, Process Improvement

PROFESSIONAL EXPERIENCE

UnitedHealth Group, MN, USA Feb 2026 - Present

Senior Workday HCM Consultant

Spearheaded the configuration and optimization of Workday Core HCM, Compensation, Absence, and Talent modules by translating complex HR business requirements into scalable Business Processes, Calculated Fields, Condition Rules, Validation Rules, and role-based security solutions that aligned with enterprise HR strategies.

Led end-to-end delivery of 25+ Workday enhancement requests by conducting requirement analysis, solution design, configuration, impact assessment, Unit Testing, System Integration Testing (SIT), User Acceptance Testing (UAT), and production deployment while ensuring adherence to Workday best practices.

Served as the senior functional resource for Workday HCM production support, resolving 80+ complex incidents involving Business Processes, security domains, calculated fields, reporting, integrations, and data integrity, consistently meeting ServiceNow SLA commitments through detailed root-cause analysis.

Designed and optimized Advanced, Matrix, Composite Reports, Report-as-a-Service (RaaS), Dashboards, and Calculated Fields to deliver actionable workforce analytics, automate HR reporting, and improve data visibility for HR Operations, Compensation, and business leadership.

Collaborated with HR, Payroll, Benefits, Talent Acquisition, IT, and Integration teams to gather requirements, evaluate solution alternatives, validate inbound and outbound integrations, support Enterprise Interface Builder (EIB) data loads, and ensure seamless execution of enterprise HR initiatives.

Led Workday bi-annual release readiness activities by assessing new features, performing regression testing, validating existing configurations, documenting functional impacts, and recommending adoption of new capabilities to enhance system performance and user experience.

Mentored junior Workday consultants and analysts through configuration reviews, solution walkthroughs, defect triage, testing support, and knowledge-sharing sessions while promoting Workday governance, configuration standards, and scalable solution design across HCM initiatives.

Bank of America, NC, USA Jan 2025 – Feb 2026

Workday Consultant (HCM & Financials)

Implemented Workday Core HCM, Compensation, Benefits, Time Tracking, and Absence modules by translating HR business requirements into Business Processes, Condition Rules, Calculated Fields, and security configurations, supporting day-to-day HR operations for a global workforce.

Executed 13 Workday enhancement requests by performing configuration changes, impact analysis, unit testing, UAT support, and production validation while maintaining high-quality releases with minimal post-production defects.

Troubleshot 50+ production support tickets involving Business Processes, security roles, calculated fields, reports, integrations, and employee data discrepancies, consistently meeting established SLA targets through root-cause analysis.

Designed and developed advanced Workday reports, dashboards, and Report-as-a-Service (RaaS) using Calculated Fields, Composite Reports, and Matrix Reports, reducing manual reporting effort by approximately 25% for HR and business stakeholders.

Developed and supported integrations between Workday HCM, Workday Financials, Coupa, Payroll, Identity Management, and third-party enterprise applications using Workday Studio, EIB, Core Connectors, REST/SOAP Web Services, XML/XSLT, and JSON, improving enterprise data synchronization and interface reliability.

Supported Workday biannual releases by executing regression testing, integration validation, SIT/UAT coordination, and production deployment for Workday HCM, Workday Financials, and Coupa integrations, ensuring stable production releases with minimal post-production issues.

Administered Role-Based Security, Domain Security Policies, Security Groups, and Business Process security, ensuring compliance with internal audit requirements, data privacy standards, and banking governance policies.

Partnered with HR, Payroll, Benefits, Compensation, IT, and business stakeholders to gather functional requirements, prepare solution documentation, support testing activities, and deliver Workday enhancements that improved HR process efficiency by 15%.

Configured and supported Workday Financial Management solutions, including Accounts Payable, Procurement, Expenses, and Financial Accounting business processes, while partnering with Finance, Procurement, and IT teams to deliver scalable enterprise solutions.

Configured and supported Workday Accounting Center (WAC) by assisting with Accounting Rules, Event Processing, Journal Entries, and reconciliation activities, ensuring accurate financial postings to General Ledger (GL).

Supported Chart of Accounts (COA) mapping, financial data conversion, open balance validation, and reconciliation activities during Workday Financials implementation and production support.

Developed Workday Financial Reports, Advanced Reports, Matrix Reports, Composite Reports, Prism Analytics dashboards, and RaaS solutions while utilizing WQL to support Finance reporting and reconciliation requirements.

Collaborated with Finance and Integration teams to support Finance Data Hub integrations using Workday Studio, REST/SOAP APIs, and Azure Databricks while supporting multi-entity, multi-currency, GAAP, STAT, and SOX compliance requirements.

Performed Workday data validation and reconciliation using EIB inbound/outbound files, Workday reports, and Excel-based analysis, ensuring accuracy of employee, compensation, and organizational hierarchy data across HR systems.

Assisted in Workday security troubleshooting and access resolution by analyzing Security Groups, Domain Security Policies, and Business Process security configurations, reducing access-related issue resolution time by approximately 20%.

Supported Workday tenant refresh activities (Sandbox, Preview, Production) by validating Business Processes, integrations, security roles, and reports post-refresh to ensure system stability across environments.

Utilized Workday Community, JIRA, and ServiceNow for incident tracking, change management, and defect resolution, improving issue turnaround time and maintaining transparent stakeholder communication on ticket progress.

Honeywell, NC, USA Jun 2019 – Dec 2024

Senior Workday Functional Analyst

Designed and configured Workday Core HCM, Compensation, Benefits, Talent, Absence, and Security by translating complex HR business requirements into scalable Business Processes, Condition Rules, Calculated Fields, role-based security configurations, supporting 25,000+ global employees across multiple business units.

Led 10+ Workday bi-annual release cycles, performing feature impact analysis, prototype validation, regression testing, and UAT coordination while partnering with HR, Payroll, IT, and business stakeholders to deploy enhancements with minimal post-production issues.

Performed end-to-end regression testing, integration validation, production support, and issue resolution for Workday Financials, Adaptive Planning, and Coupa during Workday release cycles, ensuring stable and successful production deployments.

Engineered and delivered 120+ Advanced, Matrix, Composite, and Trending Reports, Calculated Fields, Dashboards, and Report-as-a-Service (RaaS) solutions, reducing manual reporting effort by 40% and improving HR workforce analytics and leadership decision-making.

Designed, developed, and maintained integrations between Workday HCM, Workday Financials, Finance Data Hub, Coupa, Adaptive Planning, banking systems, and third-party enterprise applications using Workday Studio, EIB, Core Connectors, RaaS, WQL, REST/SOAP Web Services, XML, XSLT, JSON, and Azure Databricks, improving enterprise data synchronization and interface reliability by reducing integration failures.

Administered and maintained multiple Workday tenants (Sandbox, Implementation, Preview, and Production) by managing tenant configuration, configuration migration (Object Transporter/Deployment), and cross-tenant comparisons, ensuring controlled, accurate, and error-free deployments across environments.

Managed Role-Based Security (RBS), Domain Security Policies, Business Process Security Policies, and Segregation of Duties (SoD) while supporting internal and external audits, ensuring compliance with SOX, GDPR, and enterprise governance standards.

Performed advanced Workday security administration and audits including User-Based Security Groups, Role-Based Security Groups, Constrained/Unconstrained security, and custom domain security policies, strengthening data privacy controls and reducing security misconfigurations during audit reviews.

Configured and enhanced Workday Financial Management modules including Accounts Payable, Procurement, Expenses, and Financial Accounting, ensuring compliance with enterprise governance, audit requirements, and financial reporting standards.

Configured and enhanced Workday Accounting Center (WAC) by supporting Accounting Rules, Event Processing, Journal Entries, and financial reconciliation processes for enterprise Finance operations.

Supported General Ledger (GL) configuration, Chart of Accounts (COA) maintenance, financial data conversion, open balance validation, and reconciliation between Workday Financials and legacy ERP systems.

Built executive financial dashboards using Workday Financial Reporting, Prism Analytics, Advanced Reports, Matrix Reports, Composite Reports, RaaS, and WQL, improving financial reporting and analytics for Finance leadership.

Led Finance release activities including Unit Testing, End-to-End Testing (E2E), UAT, cutover support, post-go-live stabilization, and Knowledge Transfer (KT) while supporting multi-entity, multi-currency, SOX, and GAAP compliance initiatives.

Implemented and supported Workday Business Process Framework enhancements including approval chains, conditional routing, notifications, and validation rules, improving HR process automation and reducing manual intervention in employee lifecycle transactions.

Utilized Workday reporting governance and data validation techniques including calculated field optimization, data source standardization, and reconciliation between Workday HCM and Finance systems, improving overall data accuracy and consistency across enterprise reporting.

Resolved 350+ production support incidents involving business processes, security roles, integrations, calculated fields, and data discrepancies using ServiceNow, JIRA, Workday Community, and tenant comparison tools, consistently meeting SLA targets and reducing recurring issues through root-cause analysis.

Partnered with HR, Finance, Procurement, Accounting, Payroll, Talent Acquisition, Compliance, and IT stakeholders to gather requirements, prepare functional design documentation, configure Workday solutions, support testing, and deliver 50+ enterprise enhancements.

Mentored junior Workday analysts, created functional documentation, knowledge articles, and administrator training materials, while identifying automation opportunities that streamlined HR operations, reducing manual administrative effort by approximately 25%.

Flipkart, India May 2015 – Jan 2019

Workday Analyst

Configured and maintained Workday HCM, Core HR, Business Process Framework (BPF), Organizations, Supervisory Organizations, Job Profiles, Positions, and Security Roles to support over 18,000+ employees across multiple business units while ensuring compliance with organizational policies.

Administered Workday tenant configuration and environment support activities (development, sandbox, and production), including configuration migration validation, regression checks, and coordination with Workday support for issue resolution.

Developed and optimized Advanced Reports, Matrix Reports, Composite Reports, Calculated Fields, Report-as-a-Service (RaaS), and dashboards, reducing HR reporting turnaround time by 45% and enabling real-time workforce analytics for leadership decision-making.

Configured and enhanced end-to-end Business Processes such as Hire, Transfer, Promotion, Termination, Job Change, and Compensation Change, using Business Process Framework (BPF), approval workflows, and condition rules, reducing manual HR effort by 30%.

Built, monitored, and troubleshot integrations using Enterprise Interface Builder (EIB), Workday Studio, Core Connectors, Cloud Connect, and SOAP/REST APIs, ensuring 99.8% integration success rate across HR, payroll, finance, and third-party systems.

Assisted in Workday Financial Management support by performing financial data validation, reconciliation, and Workday Financial Reporting for HR and Finance stakeholders.

Supported Workday Studio, RaaS, REST/SOAP APIs, and integration testing for Finance and HR systems while participating in Workday release validation and production support.

Performed large-scale data loads, data corrections, and validations using EIB and Workday Data Loader, improving master data accuracy by 25% through structured reconciliation and HR data quality checks.

Led HR data governance initiatives using Workday reports and advanced Excel techniques (Pivot Tables, VLOOKUP, data reconciliation) to identify and resolve inconsistencies across employee and organizational datasets impacting payroll and downstream systems.

Configured and managed Role-Based Security, Domain Security Policies, Intersection Security Groups, and Business Process Security, ensuring least-privilege access control and supporting internal audit and compliance requirements.

Partnered with HR, Payroll, Finance, Talent Acquisition, and Engineering teams to gather requirements, translate them into Workday configurations, and deliver Functional Design Documents (FDDs), user stories, and scalable HR solutions.

Supported semi-annual Workday releases by performing impact analysis, regression testing, User Acceptance Testing (UAT), defect tracking, and production validation, ensuring smooth deployments with zero critical production issues.

Managed incident and change management lifecycle using ServiceNow and Jira, including ticket triaging, prioritization, defect tracking, and resolution of production issues with minimal business disruption.

Provided production support and troubleshooting for Workday issues, performing root cause analysis (RCA), resolving configuration defects, and maintaining SLA compliance above 95%, while delivering end-user training and HR operational support.

EDUCATION

Sathyabama University, Chennai, India May 2015

Bachelor of Technology in Computer Science

CERTIFICATIONS

Workday HCM Certified

Workday Core HCM

Workday Compensation

Workday Prism Analytics

Workday Integration (EIB)

Workday Report Writer / Advanced Reporting

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