Executive Assistant & Office Operations Specialist

Objective Executive Assistant Professional (***) * 568-Chestnut Yesenia 6671 Drive • Yesenia.Mercedes • Hazlet, Career@Rivera NJ 07730 gmail.com

● An masterfully Leveraging accomplished a orchestrating well-and honed meticulous organizational office and executive operations acumen professional delivering to propel with my exemplary 16 employer's years support of experience, achievements to executives celebrated to new and heights. teams. for Experience Progressive Home Care Newark, NJ

● ● ● ● ● ● ● Administrative New Implement Function Manage Monitor Troubleshoot Assist Use Jersey software with incoming office as Institute company’s comprehensive a Assistant applications primary office supplies and equipment of point outgoing expense and Technology Pronto, document place of contact reports issues correspondence orders Generations, management and for and as confidential coordinate needed, archive Navi with receipts systems optimize Health prompt maintenance and sensitive and for inventory and business Nevon accurate when matters levels, related necessary distribution and expenses reducing June costs 2022-Newark, Current NJ

● HR Entered Assistant extensive Temporary amounts (Robert of data Half) into Excel February 2022-May 2022

● Provided excellent interpersonal service when greeting clients and answering calls

● Demonstrated an ability to follow instructions and work independently

● Ensured maintenance and organization of the reception area

● Managed email and phone correspondences

Fairstead Newark, NJ

● ● ● ● MPR Administrative Managed Collected Resolved Distributed Consulting work customer rental Fairstead Assistant orders payments complaints letters Temporary to in tenants a diplomatic (Robert fashion, Half) on an as-needed basis November 2021-December New York, 2021 NY

● ● ● ● ● Executive Life Served Managed Resolved Maintained Managed Coach in Assistant Panda a full and a high-support and office revised organized volume budget role complex phone for files and CEO financial system, staffing for Mark record Powers for answering documents keeping FINRA Broker inquiries, of transactions Dealer taking messages, November and directing 2019-calls November Brooklyn, 2021 NY

● ● ● ● ● ● ● ● ● ● ● ● Personal Served Supported Coordinated Efficiently Coordinated Maintained Drafted, Recorded Ensured Managed Prepared Created in Administrative online edited, confidentiality all graphs a customer managed daily support and social and travel marketing and organized operations scheduled and media arrangements, role data formatted the data of front for Assistant and sites campaigns with all office of appointments, CEO kept personnel, office, busy (business demographics personal Anthony files, updated including life greeted records, coaching documents, office, and Portillo meetings, accounts booking visitors, business) for and and business PowerPoint documentation customer including of and flights, and all provided conferences, customer hotels, records reports, presentations both information and records ensuring memos, transportation in physical March letters, and efficient and assistance 2009-and digital use presentations November of formats time 2019 Education The Wharton School of the University of Pennsylvania Wharton Online Specialization: Eastwick College Achieving Personal and Professional Success January 2024-Nutley, May 2024 NJ Barringer RETS Institute: High Business School Operations Program September 2003-Newark, June 2004 NJ High School Diploma September 1988-June 1992

Skills LANGUAGES

● Fluent in English and Spanish

OFFICE SKILLS

● ● ● Proficient Comfortable Typing: 90 with WPM with Microsoft all Social Office, Networking MOS Certified, Sites and Macintosh Apps (i.e. and Facebook, Windows Twitter, operating Instagram) systems