Workday Extend Integration & Reporting Consultant

Romil Desai, MBA, LSSBB, PMP

Raleigh, NC • *********@*****.*** • 919-***-**** • linkedin.com/in/romildesai1

Workday Extend, Integration and Reporting Certified Consultant with 10+ years of enterprise system experience designing, building, testing, deploying, and supporting Extend applications and integration solutions across Human Capital Management, Financials, Supply Chain, and Payroll functional areas. Proven expertise developing custom Workday Extend applications integrated with Workday core functionality, leading client discovery and design assessment sessions, and resolving complex integration issues requiring in-depth Workday product knowledge. Strong track record collaborating with cross-functional teams to deliver scalable cloud platform solutions with focus on usability, performance, and security across healthcare and financial services environments.

SKILLS

Workday Extend & Integration Tools: Workday Extend (Custom App Development, Orchestrations, App Builder), Workday Studio, EIB (Enterprise Interface Builder), Core Connectors, Cloud Connect, Integration Security, Custom Reports, Calculated Fields

Web Services & APIs: REST, SOAP, JSON, XML, WSDL, API Development & Management

Integration Architecture: Third-party System Integration (SAP ECC, FIORI, SRM, BW, BOBJ, Oracle, UKG, Cerner), Data Migration, ETL Processes, Interface Development, Performance Tuning

Workday Modules: HCM, Payroll, Benefits, Time Tracking, Finance (GL, AP, AR), Supply Chain Management, Security Configuration, Tenant Management

Technical Proficiencies: SQL, Data Conversion, System Testing (Integration, UAT, Regression), Troubleshooting & Debugging, Cloud Technologies

Development Lifecycle: Requirements Gathering, Client Discovery & Design Assessment, Solution Design, Development, Testing, Deployment, Production Support, Documentation

ACHIEVEMENTS

●Blue Cross NC: Earned 2018 CEO Award for leading a comprehensive business analysis initiative that resulted in significant process improvements and system optimizations

●Envision Healthcare: Recognized as a 2021 40 under 40 Recipient by the Triangle Business Journal for innovative business solutions that drove organizational efficiency and improved patient care

EXPERIENCE

Kaiser Permanente (Contractor via Desai Consulting LLC) – Raleigh, NC Jun 2022 - Current

Workday Technical Consultant

●Design, build, test, and deploy Workday Extend applications and complex integrations using Studio, EIB, and Core Connectors to enable seamless data flow between Workday HCM/Payroll and third-party healthcare systems across multiple Kaiser facilities

●Build and maintain custom integrations with SAP, Oracle, Cerner EMR, and UKG platforms, handling 10,000+ employee records with high-volume data processing requirements

●Lead client discovery and design assessment sessions, translating business requirements into Workday Extend and integration solutions with full lifecycle ownership from requirements analysis through deployment, including technical specifications, data mapping, and architecture documentation

●Develop bidirectional interfaces for real-time and batch data synchronization between Workday and legacy systems, implementing error handling and data validation logic

●Optimize integration performance through code reviews, debugging, and performance tuning, reducing processing time by 30% for critical payroll interfaces; maintain application landscape documentation in architecture repository

●Collaborate with cross-functional teams to meet client objectives for Workday Extend and integration deployments, translating business requirements into technical solutions with focus on usability, functionality, and performance across HCM, Payroll, Benefits, and Finance modules

Sentara Healthcare (Contractor via Desai Consulting LLC) – Raleigh, NC May 2021 - May 2022

Workday Developer, Principal

●Developed and deployed enterprise-wide Workday Extend applications and integrations across multiple hospital facilities supporting HR, Payroll, Time & Labor, and Benefits modules

●Built custom inbound and outbound integrations using Workday Studio and EIB for data exchange with SAP ECC, finance systems, and clinical applications

●Designed integration testing strategies and executed comprehensive testing protocols (unit, integration, UAT) coordinating with business units

●Developed custom reports, Calculated Fields, and Workday Prism Analytics data sets to support integration monitoring, headcount tracking, and business intelligence requirements across HR, Payroll, and Benefits

Humana, Inc. – Raleigh, NC Oct 2020 – May 2021

Lead, Workday PM (Workday Extend & Integration)

●Built and maintained Workday integrations connecting HCM/Payroll modules with care management technology platforms serving 15,000+ Medicare and Medicaid employees

●Developed interfaces between Workday and clinical systems ensuring accurate, real-time data synchronization for payroll and benefits processing

●Created custom EIB integrations for mass data updates, configured Core Connectors for third-party system communication, and built Workday Extend applications to support self-service HR workflows and automate manual downstream processes

●Troubleshot integration errors, performed root cause analysis, and implemented fixes to maintain system stability

Envision Healthcare – Raleigh, NC Apr 2018 –Aug 2020

Director, Process Improvement

●Manage a product team responsible for the design, training and implementation of Demand Capacity Management and Modeling (DCM), a cloud-based workforce management software tool. The product features a proprietary algorithm that analyzes patient data and staffing patterns to optimize staffing levels to meet patient demand and reduce costs. The program realized annual savings of $10MM+

BlueCross NC – Durham, NC Oct 2016 – Apr 2018

Senior Program Manager, Cost Management

●Built Workday Prism Analytics data sets and Report Writer reports with Calculated Fields and custom data sources to surface staffing cost trends and headcount analytics for HR and Finance leadership; developed composite reports and matrix reports for executive dashboards

●Drove process improvements for expense management including a SharePoint and Workday EIB workflow that automated budget shift approvals and reduced administrative effort ~35%; supported Workday module configuration and data validation to maintain data integrity across HR and Finance.

Humana, Inc. – Durham, NC / Louisville, KY Jul 2013 – Oct 2016

Resource Allocation Consultant (2014 - 2016)

●Managed a $500MM+ budget and drove national recruitment program that hired ~3,000 call agents.

●Advised senior leadership regarding staff group overages and deficits to ensure efficient staffing needs were met on a tactical and strategic level, decreasing lost time by 10% within call centers

●Leveraged Workday Report Writer and Prism Analytics to analyze historical workforce and call data; built staffing model strategy from data insights that increased forecast accuracy by 15%

Corporate Procurement Analyst (2013 - 2014)

●Renegotiated contract rates with Orthonet LLC to reduce product prices and established future price guarantees that led to $5.7MM savings over three years

Fidelity Investments – Cary, NC Jun 2007 – Jun 2011

Pension Specialist I & II

●Collaborated with IT teams to redesign Fidelity’s internal engine to increase automation in pension benefit calculations, growing the percentage of fully-automated calculations from 12% to 41%. This project resulted in being awarded the 2009 Sub-Contractor Award, with increased capabilities leading to $2MM+ revenue growth in a year.

EDUCATION & CERTIFICATIONS

MBA (Healthcare and Strategy), Emory University - Atlanta, GA (2013)

BS Biology, University of North Carolina – Chapel Hill - Chapel Hill, NC (2006)

Certifications: Workday Pro Integration Certification, Workday Pro Extend, Workday Pro Reporting, Workday Pro Prism Analytics, Workday Pro Adaptive Planning Services (All Implementor Access)

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