IT Field Technician - Network & Fiber Specialist

Nicholas Sims

*** ******* ***** ***. ***

Bedford, TX 76022

817-***-****

********@*****.***

Experienced and motivated Network/Cable Technician with superior customer relations and project management skills

Qualifications

• Excellent communication skills

• Outstanding organizational, multitasking, and problem-solving skills

• Extensive experience installing and terminating low voltage cable and fiber optics

• Knowledge of multiple phone systems including Samsung Office SERV 7100 and older Samsung models, Mittel, and Avaya

• IT Service Management Systems

Training

• Completed LG Pro: Centric, FMA & OAT100R training

• FOI Certified

• Bicsi installer 2, Copper

Experience

Right Connect Communications-On Site Field

Superintendent/Service Engineer

DFW Texas

01/2019 – 03/10/2026

• Traveled to various commercial, residential, and government sites to perform data and IT services.

• Supervised day-to-day operations on construction sites

• Responsible for installing low-voltage structured cabling and pathways, including pulling, splicing, terminating, and testing fiber

• Installed CAT5e, CAT6, CAT6a, and Fiber Optic cables.

• Rack & Stack / Smart Hands

• Conducted site surveys.

• Managed additional technicians and temporary labor as needed.

• Independently managed workload through a ticketing system, providing required photos and A1 Communications — Site Manager

Central Texas

07/2016 – 12/2018

• Traveled to various commercial sites and construction locations to perform phone, data, and IT services, including low-voltage/structured cabling tasks such as pulling, splicing, and terminating CAT5, CAT5e, CAT6, CAT6A, and fiber optic cables.

• Install support structures such as j-hooks and rings, cable trays, and ladder rack.

• Patch panels and build phone rooms.

• Configure and install switches and routers.

• Troubleshoot and configure ATAs and star boxes.

• AP heat mapping.

• Perform site surveys.

MaxsTel Inc — Project Manager

Texas

01/2013 – 07/2016

• Travel to multiple resorts across Texas performing all phone and data service including: ground-up installation, install phone systems, install and terminate cable, build phone rooms, and perform maintenance.

• Manage construction sites and crews while digging trenches and laying new cable.

• Travel out of state as needed.

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