Career Highlights
Jaime Patterson
Burns, Tennessee 37029
Email:************@*****.***
Objective
To secure a challenging position within a select field in which I will be afforded the opportunity to use my knowledge, experience and communication skills to contribute in the execution of company goals. 2017 – Present – Ryder Transportation Solutions, LLC. Logistics Manager
Responsible for daily operations of 25+ drivers
Knowledgeable in the BI Tool, Tableau and KPI platform
Management of four dedicated accounts and contract negotiations with the customers
Maintains 100% on time deliveries through route optimization
Kept abreast of government regulations (DOT and FMCSA) pertaining to safe operation of commercial motor vehicles
Monitor electronic logs to ensure compliance is met
Responsible for month end, profit and loss and accrual reports to determine account profitability
Completed the Certified Lift Truck Trainer Program and certified the drivers 2016 - 2017 – LOENBRO Environmental Services
Office Administrator
Prepared and administered all pertinent documentation in advance of and upon completion of field assignments ensuring adherence to prescribed guidelines and regulations
Tracked expenses and prepared billing reports and invoices
Monitored field activity
Prepared payroll submissions
2004 – 2015 – Tennessee Department of Labor
Workers Compensation Mediator
Assist with all parties to identify disputes regarding their Workers’ Compensation Claims
Mediated over 1,000 claims to determine entitlement for disability benefits
Submit legal documentation to all appropriate parties if claim is not resolvable
Prepare monthly reports as needed for submittal to the Program Coordinator
Attend all requisite training
2002 – 2004 – UBS Financial Services
New Account Associate
Assisted in opening and maintaining a multitude of business accounts
Responsible for the inquiry of resolution, problem detection and proper documentation of various accounts
Adept in processing and properly documenting Estate, Trust and International Accounts
Worked directly with Financial Advisors
Education and Training
Bachelor of Science – Middle Tennessee State University; Mass Communications & Public Relations – Emphasis Study in Recording Industry Management; Minor in Finance Certified Lift Truck Trainer: June 2022
Rule 31 Mediation Training: 2006, 2013 and 2014
Mentored at David Lipscomb University with students and judges for their alternate dispute resolution course