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Travel Customer Service & Escalations
Columbus, OH
Paul Craft **** ****** **** Columbus, Ohio ***29 614-***-**** **********@*****.*** EXPERIENCE JP Morgan Chase & Co, Columbus, Ohio - Travel Agent November 2021 - Present ●Assisting card members with escalated requests regarding their travel, ... - Jul 22
Paul Craft **** ****** **** Columbus, Ohio ***29 614-***-**** **********@*****.*** EXPERIENCE JP Morgan Chase & Co, Columbus, Ohio - Travel Agent November 2021 - Present ●Assisting card members with escalated requests regarding their travel, ... - Jul 22
Senior Java Full-Stack Developer
Columbus, OH
... Leveraged Claude Code (Claude Agent) and GitHub Copilot to accelerate Java and React development through AI-assisted code generation, refactoring, debugging, and documentation. Utilized AI-assisted development workflows to generate Spring Boot REST ... - Jul 14
... Leveraged Claude Code (Claude Agent) and GitHub Copilot to accelerate Java and React development through AI-assisted code generation, refactoring, debugging, and documentation. Utilized AI-assisted development workflows to generate Spring Boot REST ... - Jul 14
Customer Service & Phone Support Specialist
Columbus, OH
... additional assistance as needed Escalating customer banking issues 10/2021-12/2021 Robert Half Working for Lendmark Financial Calling customers about their bills that are behind Notating accounts 11/2020-09/30/21 Insight Global Incoming calls about ... - Jul 11
... additional assistance as needed Escalating customer banking issues 10/2021-12/2021 Robert Half Working for Lendmark Financial Calling customers about their bills that are behind Notating accounts 11/2020-09/30/21 Insight Global Incoming calls about ... - Jul 11
Production RAG and LLM Systems Engineer
Columbus, OH
... Wrapped internal FastAPI retrieval endpoints as MCP tools to evaluate agent-based access patterns for the care-ops copilot, informing the team's roadmap for tool-calling interfaces. Cut LLM token spend on the highest-traffic workflow ~40% through ... - Jul 10
... Wrapped internal FastAPI retrieval endpoints as MCP tools to evaluate agent-based access patterns for the care-ops copilot, informing the team's roadmap for tool-calling interfaces. Cut LLM token spend on the highest-traffic workflow ~40% through ... - Jul 10
Phlobtomist
Columbus, OH, 43201
... Referrals for physicians, calling patients with test results, prescriptions called in to pharmacy. Fayette County Surgical Associate's Medical Assistant/Phlebotomist 04/21/2009-08/15/2016 Roomed patients took there cheif complaints, vitals, blood ... - Jul 07
... Referrals for physicians, calling patients with test results, prescriptions called in to pharmacy. Fayette County Surgical Associate's Medical Assistant/Phlebotomist 04/21/2009-08/15/2016 Roomed patients took there cheif complaints, vitals, blood ... - Jul 07
Senior Customer Service & Inside Sales Rep
Columbus, OH
... Secured numerous awards for the delivery of exceptional outbound calling and new account prospecting. Flexible, able and willing to learn. Background in medical, sales, retail, and business to business sales. Skilled at both inbound and outbound ... - Jul 06
... Secured numerous awards for the delivery of exceptional outbound calling and new account prospecting. Flexible, able and willing to learn. Background in medical, sales, retail, and business to business sales. Skilled at both inbound and outbound ... - Jul 06
Customer Support & Technical Support Specialist
Columbus, OH
... Call Center Agent — Luminous Technologies Dec 2022 – Apr 2024 • Handled inbound/outbound calls providing Tier 1 & Tier 2 technical support. • Troubleshot hardware (printers, POS) and OS issues (Windows/macOS). • Performed Active Directory tasks ... - Jun 29
... Call Center Agent — Luminous Technologies Dec 2022 – Apr 2024 • Handled inbound/outbound calls providing Tier 1 & Tier 2 technical support. • Troubleshot hardware (printers, POS) and OS issues (Windows/macOS). • Performed Active Directory tasks ... - Jun 29
Remote Chat Support Specialist with Data Entry Expertise
Columbus, OH
... Work Experience Tactical Agent January 2024 – July 2024 ADECCO STAFFING, REMOTE Audited agent documentation within a high-volume environment to ensure 100% data integrity and compliance with client servicing standards. Classified complex call ... - Jun 09
... Work Experience Tactical Agent January 2024 – July 2024 ADECCO STAFFING, REMOTE Audited agent documentation within a high-volume environment to ensure 100% data integrity and compliance with client servicing standards. Classified complex call ... - Jun 09
Administrative Support Specialist with Operations Focus
Columbus, OH
... Adecco (Client: Epiq Global / Wells Fargo) Tier 2 Customer Experience Agent Remote March 2022 – September 2022 • Responded to escalated customer inquiries and service requests through telephone, email, and electronic communication systems. • ... - Jun 06
... Adecco (Client: Epiq Global / Wells Fargo) Tier 2 Customer Experience Agent Remote March 2022 – September 2022 • Responded to escalated customer inquiries and service requests through telephone, email, and electronic communication systems. • ... - Jun 06
online math teacher and customer service agent/manager/trainer
Columbus, OH
Victoria A. Dawson Columbus, Ohio (Remote) 614-***-**** *********@*****.*** * ** * PROFESSIONAL SUMMARY Full-time online mathematics tutor and educator with 20+ years of experience delivering virtual and in-person instruction. Proven ability to lead... - May 31
Victoria A. Dawson Columbus, Ohio (Remote) 614-***-**** *********@*****.*** * ** * PROFESSIONAL SUMMARY Full-time online mathematics tutor and educator with 20+ years of experience delivering virtual and in-person instruction. Proven ability to lead... - May 31