Security Guard & Hospital Security Officer
Resume:
Demetrius Poole Jr Resume
Canden NJ 08105
********@*****.***
EXPERIENCE
Prime Security, Trenton NJ — Security Guard
FEBRUARY 2024 - PRESENT
●Monitored premises through regular patrols, surveillance cameras, and access control systems to ensure the safety of personnel and property.
●Responded promptly to alarms, incidents, and emergencies, following established protocols to resolve issues and maintain order.
●Verified identification and credentials of employees, visitors, and vendors, enforcing company security policies and procedures.
45th Street Pub, Multiple Locations (Edgewater Park & Pennsauken, NJ) — Bouncer
MAY 2023 - JANUARY 2024
●Maintained a safe and secure environment for patrons, staff, and performers by monitoring premises and enforcing venue rules.
●Checked IDs to verify legal age for alcohol consumption and entry requirements.
●Controlled crowd flow and capacity to ensure compliance with safety regulations.
●De-escalated conflicts and handled unruly individuals with professionalism and discretion.
●Conducted bag checks and pat-downs when necessary to prevent prohibited items from entering the venue.
Cooper University Hospital, Camden NJ — Hospital Security Officer
AUGUST 2022 - APRIL 2023
●Ensured the safety and security of patients, staff, visitors, and hospital property through regular patrols and continuous monitoring.
●Controlled access to restricted areas, verified identification, and enforced hospital security protocols in accordance with HIPAA and healthcare regulations.
●Responded to emergency situations including patient disturbances, medical emergencies, and potential threats with professionalism and urgency.
●Assisted medical staff with de-escalating confrontational situations involving patients or visitors while maintaining a calm and respectful demeanor.
●Monitored security surveillance systems and alarms, and investigated suspicious behavior or activities on hospital grounds.
Allied Simonik Transportation Company Trenton NJ — Moving Specialist
AUG 2021 - JULY 2022
●Coordinated residential and commercial moves, ensuring efficient packing, loading, transportation, and unloading of client belongings with attention to safety and care.
●Disassembled and reassembled furniture, securely wrapped fragile items, and operated moving equipment including dollies, ramps, and lift gates.
●Maintained accurate inventory of items and completed necessary documentation to ensure accountability and transparency throughout the move.
●Delivered exceptional customer service by addressing questions, resolving issues on-site, and ensuring client satisfaction before, during, and after each move.
●Adhered to all safety regulations and company policies while operating box trucks and other commercial vehicles.
Iron Rock Security, Lakewood NJ — Security Officer
MARCH 2021 - JULY 2021
●Monitored premises through regular patrols, surveillance cameras, and access control systems to ensure the safety of personnel and property.
●Responded promptly to alarms, incidents, and emergencies, following established protocols to resolve issues and maintain order.
●Verified identification and credentials of employees, visitors, and vendors, enforcing company security policies and procedures.
TAAPS Security Team, Camden NJ — Security Officer
JANUARY 2020 - PRESENT
●Monitored premises through regular patrols, surveillance cameras, and access control systems to ensure the safety of personnel and property.
●Responded promptly to alarms, incidents, and emergencies, following established protocols to resolve issues and maintain order.
●Verified identification and credentials of employees, visitors, and vendors, enforcing company security policies and procedures.
Walmart Supercenter, Turnersville NJ — Customer Support Manager
AUGUST 2018 - DECEMBER 2018
●Led and managed a team of customer service representatives to consistently exceed performance targets and deliver exceptional service.
●Developed and implemented customer service policies and procedures that improved efficiency and increased customer satisfaction.
●Trained, coached, and mentored team members to enhance skills and ensure high-quality interactions with customers.
EDUCATION
Winslow Township High School - Winslow, NJ— High School Diploma
SEPTEMBER 2015- JUNE 2019
●NJ State Champion Marching Band
●Chapter Champion Marching Band
●Atlantic Coast Champion Marching Band 2017-2018
●NFL Films Best Short Film Winner 2019
SKILLS
●Photography
●Video Editing
●PowerPoint,
●Microsoft,
●Excel,
●Google Drive,
●Social Media Platforms
●CPR/AED/ First Aid Certified: 235*********
●Certified security officer: ID#: 521143G
●Certified agent with firearms: 513008
●Pennsylvania ACT 235 Agent
●NJ SORA LEVEL 1
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