Customer Service & Operations Professional

Tina Redfield

**** ****** ******, ******** *****, VA 23462

Phone: 757-***-**** Email: **************@*****.*** Professional Summary

Dependable and motivated professional with strong customer service, operations, and team training experience. Proven ability to multitask, manage responsibilities independently, and maintain high standards of service in fast-paced environments. Business owner with experience in scheduling, client relations, and operations management. Seeking a work-from-home or administrative position where I can contribute strong organizational and communication skills. Core Skills

• Customer Service & Client Relations

• Administrative Support

• Scheduling & Organization

• Team Training & Leadership

• Multitasking in Fast-Paced Environments

• Problem Solving

• Phone & Computer Communication

• Business Operations Management

Work Experience

Owner / Operator – Tidy Tina’s Cleaning & Pressure Washing March 2020 – Present

• Manage all aspects of business operations including scheduling, customer communication, and service coordination.

• Provide residential and commercial cleaning and pressure washing services.

• Maintain strong client relationships through dependable and quality service.

• Handle estimates, billing, and daily business operations independently. Groundsman – A Top Notch Tree Service

April 2022 – December 2025

• Assisted crews with tree removal, trimming, and job site cleanup.

• Maintained safety standards and handled equipment organization.

• Worked effectively with team members in fast-paced outdoor environments. Sales Associate – Summitt Retail

December 2024 – January 2025

• Assisted customers with purchases and product questions.

• Maintained store organization and handled transactions.

• Delivered professional and friendly customer service. Additional Experience

Restaurant Industry – Certified Trainer & Bartender

• Trained new employees on service standards and procedures.

• Delivered excellent customer service in high-volume environments.

• Managed bar service and guest relations.

Education

Associate Degree – Social Sciences

Tidewater Community College

Graduated May 2020

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