Customer Service & Pharmacy Operations Specialist

Kaynyla Scott

Pontiac, MI • ************@*****.*** • 248-***-****

SUMMARY

Friendly and motivated customer service professional with over 6 years of experience in retail and pharmacy settings. Proven ability to deliver exceptional service, resolve customer concerns, process transactions accurately, and thrive in fast- paced environments.

EXPERIENCE

pharmacy cashier Aug 2025 – Feb 2026

Walgreens Pharmacy Waterford, MI

• Working pharmacy floor and store floor

• Cash handling

• Providing great customer service

• Received and stocked shipment of store and pharmacy inventory

• Filing and filling prescriptions

• Photo department experience

operations specialist Jan 2024 – May 2024

UWM Pontiac, MI

• Communicating with and obtaining documents from title and insurance companies

• Communicating with brokers to complete mortgage processing

• Verifying and uploading documents using Salesforce and Microsoft

• Working from a call center multitasking with multiple screens

• Meeting commitments at the end of each shift

beauty sales Aug 2022 – Dec 2023

Ulta Beauty Bloomfield Township, MI

Seasonal Position

• Cash handling

• Sales using POS systems

• Auditing and stocking

• Customer Advising

• Resolving customer complaints/ concerns

sales associate Jul 2020 – Sep 2022

the children’s place Auburn Hills, MI

• Cash handling

• Shipment

• Stocking and auditing

• Resolving customer complaints/ concerns

• Sales using POS system

EDUCATION

High School or Equivalent Aug 2026 – Present

Oakland community college Auburn Hills, MI

Enrolled for the Nursing Program still undecided

High School or Equivalent Sep 2022 – Jun 2023

Arts and technology academy of pontiac Pontiac, MI Changed schools senior year finished all credits and classes in 1 year SKILLS

cash handling, customer service, phone call, teamwork

Contact this candidate