Lauren Swoik
Pekin, IL *****
************@******.***
Meeting planning
Travel administration
Schedule & calendar planning
Staff management
Document preparation
Calendar management
Travel arrangements
Report analysis
Business writing
Process improvements
Presentation development
Advanced MS Office suite
Microsoft
Office
Dynamic administrative professional with extensive experience providing high-level support to executive leadership. Expertise in managing complex schedules, coordinating cross-functional initiatives, and serving as a trusted liaison across departments. Known for exceptional organizational skills, discretion, and reliability, combined with a proactive approach to problem- solving that drives efficiency and enhances team collaboration. Committed to fostering a productive work environment aligned with organizational goals. IT Coordinator
Pekin Insurance, Pekin, IL March 2022 - Current
Order Entry Coordinator
Effectv (A Comcast Company), Peoria, IL July 2017 - March 2022 Account Executive
The Premier Group, INC, Denver, CO July 2016 - January 2017 Service Coordinator
Hunzeker Service Agency, Peoria, IL September 2014 - July 2016 Cash Planner
Welch ATM, Peoria, IL February 2014 - September 2014 Work history
Direct report to Chief Information Officer (CIO)
Provide high-level administrative and operational support to the CIO and senior leadership.
Manage complex executive calendars, meetings, communications, and scheduling.
Coordinate department meetings, events, and employee engagement initiatives.
Support onboarding and offboarding processes, ensuring timely documentation and coordination.
Prepare correspondence, reports, and internal communications with discretion and accuracy.
Serve as a central point of contact between executive leadership and cross- functional teams.
Recognized for organization, reliability, and proactive problem-solving. Supported Sales and Campaign Management teams through accurate order processing and coordination.
Managed scheduling and inventory systems to ensure timely execution of contracts.
Coordinated service requests and resolved order discrepancies. Maintained organized records in a deadline-driven environment. Sourced and screened candidates within the financial services sector Coordinated interviews, communication, and onboarding support Maintained strong candidate relationships throughout the hiring process Managed detailed records and documentation for recruiting activities Coordinated service requests and technician schedules. Tracked office assets, expense reports, and customer billing. Served as a primary contact for customer inquiries and issue resolution. Supported daily office operations and internal communication. Planned and monitored the ATM cash replenishment schedule Coordinated armored services and internal repair communications Retrieved and reviewed electronic journal data to support operations Technical Skills
Software
Illinois Central College at East Peoria, IL
Social Work
Pekin Community High School at Pekin, IL
High School Diploma
Education
Certifications & Training
SharePoint 2016 Essential Training — LinkedIn Learning CASA of the Tenth Judicial Circuit, Court Appointed Special Advocate (CASA) Community Service & Volunteer Work