Logistics Specialist - SAP/Oracle & Shipment Coordination
Resume:
DEMETRIA MCIVER
Austell, GA
***************.**@*****.***
PROFESSIONAL SUMMARY
Experienced Logistics Specialist with 10 years of experience managing end-to-end logistics operations, including order entry, shipment scheduling, BOL preparation, customer, communication and documentation. Skilled in SAP, Oracle, WMS, and Excel. Known for accuracy, problem-solving, and coordinating smoothly between customers, carriers, warehouse teams, and production. CORE SKILLS
Logistics Coordination & Workflow Management
Shipment Scheduling & Carrier Communication
Bill of Lading (BOL) Preparation
Order Entry, Backlog Management & Invoicing
Customer Service & Issue Resolution
SAP • Oracle • WMS
Microsoft Excel (sorting, filtering, data entry)
Shipment Tracking & Documentation
Inventory Accuracy & Reporting
Cross-Functional Communication
Problem-Solving & Process Improvement
Hybrid/Remote Logistics Support
PROFESSIONAL EXPERIENCE
Logistics Specialist — Lectra USA
Dec 2019 – May 2026
• Manage full logistics workflow including order entry, backlog updates, invoicing, credits, rebills, and returns
• Prepare BOLs, schedule shipments, and coordinate with carriers for on-time pickups and deliveries.
• Track shipments, resolve delivery issues, and provide proactive updates to customers.
• Use SAP, Oracle, and WMS to process orders and maintain accurate documentation.
• Maintain Excel logs for order tracking, backlog changes, and customer documentation.
• Serve as a primary point of contact for customer inquiries and shipment status.
• Collaborate with warehouse and production teams to ensure accurate fulfillment.
Logistics & Production Support — Voestalpine Automotive Mar 2018 – Oct 2019
• Supported logistics operations including documentation updates, material flow coordination, and production supply.
• Entered inventory and cycle count data into Excel to maintain accurate records.
• Assisted with inbound/outbound processes and verified shipment details.
• Operated forklifts as needed to support logistics operations.
• Trained new forklift operators on safety procedures. Production & Warehouse Associate — Glock, Inc.
June 2017 – Mar 2018
• Supported logistics operations including picking, staging, and preparing materials for shipment.
• Used RF scanners and Excel to track materials and maintain inventory accuracy.
• Assisted with shipping/receiving documentation.
• Operated forklifts occasionally to support production and warehouse needs. EDUCATION
Some College -Business Management
Livingstone College, Salisbury, NC
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