Retail Operations & Inventory Manager

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JEY JEYAMOHAN

Tel: 250-***-**** E-mail: **********@*****.***

CAREER PROFILE

Highly experienced operations and logistics professional with over 10 years of expertise in inventory management, warehouse operations, logistics coordination, and team leadership. Seeking to apply strong organizational, planning, and operational management skills to support efficient production coordination, workflow planning, and continuous improvement at Kalesnikoff. Particular strengths include:

• Over 10 years of experience in operations management, logistics coordination, inventory control, and team leadership.

• Experienced in warehouse operations, material handling, workflow coordination, and supporting efficient daily operations.

• Skilled in ERP systems including SAP, Microsoft Excel, inventory reporting, and data management processes.

• Proven ability to coordinate teams, manage resources, maintain safety standards, and improve operational efficiency.

• Strong ability to adapt to new technologies, processes, and ERP platforms and Power BI while supporting continuous improvement initiatives.

EDUCATIONAL QUALIFICATION

Bachelor of Science in in International Transportation Management and Logistics CINEC Maritime Campus, Sri Lanka, affiliated with Dalian Maritime University, China 2012-2016 WORK EXPERINCE

Supervisor, Dodd’s Furniture & Mattress Feb 2024 – to date

• Coordinate daily operations between warehouse, logistics, and retail teams to ensure efficient workflow and timely completion of operational activities.

• Monitor inventory levels, investigate discrepancies, and maintain accurate inventory records using computerized inventory systems.

• Collaborate with warehouse teams to ensure material availability and effective inventory control.

• Prepare operational reports and support inventory planning to improve efficiency.

• Supervise, train, and mentor employees while ensuring compliance with workplace health and safety policies.

• Conduct regular safety inspections of equipment and work areas to maintain operational standards.

• Lead safety meetings and communicate workplace safety procedures, hazard awareness, and best practices to team members.

• Resolve operational issues by working with multiple departments to improve productivity and customer satisfaction.

Sales Consultant, Dodd’s Furniture & Mattress March, 2023 - Feb, 2024

• Managed inventory availability and coordinated with warehouse teams to ensure timely product replenishment.

• Assisted with inventory control, order processing, and operational reporting.

• Collaborated with internal departments to resolve operational issues and maintain efficient workflow.

• Delivered excellent customer service while supporting daily operational objectives. 2

Supervisor (Part-Time) Lumber Department, Home Depot Dece, 2023 - Feb, 2024

• Supervised daily operations within the Lumber Department, ensuring efficient workflow and exceptional customer service.

• Coordinated inventory replenishment and maintained stock levels of lumber and building materials.

• Worked closely with warehouse associates to ensure product availability and inventory accuracy.

• Trained team members on safety procedures and operational standards.

• Assisted with staff scheduling and task allocation to maximize department productivity. Lumber Sales Consultant, Home Depot Feb, 2023 - Dec, 2023

• Assisted contractors and customers with lumber and construction material selection.

• Maintained inventory accuracy through stock replenishment and inventory audits.

• Operated material handling equipment safely while following company safety procedures.

• Supported warehouse operations and collaborated with receiving teams to ensure product availability. Regional Manager D. R. Industries (PVT) Ltd (DAMRO) Sri Lanka Nove 2016 - Jan 2023

• Managed operations across 8 showrooms and 2 warehouses, leading a team of 54 employees.

• Planned and coordinated inventory movement, warehouse operations, and logistics activities to support business objectives.

• Monitored inventory levels, prepared operational reports, and analyzed performance data for management.

• Coordinated staff scheduling and optimized operational workflows to improve productivity.

• Trained employees on safety procedures, operational standards, and customer service excellence.

• Worked closely with suppliers and internal departments to ensure timely inventory replenishment and efficient distribution.

• Led continuous improvement initiatives to enhance operational efficiency and inventory accuracy. Management trainee, Unilever Sri Lanka (Abans Logistics (PVT) Ltd) 2016

• Assisted in logistics planning, shipment coordination, and warehouse operations.

• Monitored inventory movement and supported supply chain activities.

• Participated in operational reporting and logistics process improvements. Freight Forwarding, Aitken Spence Shipping Ltd - Sri Lanka 2015

• Prepared import and export documentation while ensuring regulatory compliance.

• Coordinated shipment schedules and communicated with customers, shipping agents, and logistics partners.

• Supported freight operations, inventory documentation, and transportation planning.

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