Katrina Jones
Cleveland, Ohio ***05
****************@*****.***
SUMMARY
Detailed Data Entry Clerk with experience inputting and organizing data various software and applications. Extensively trained in transcription, word processing and spreadsheets. Organized individual recognized for transposing large amounts of data with accuracy and speed.
EXPERIENCE
City of Cleveland/ESI April 2017-Present
Park Maintenance & Properties/Cemetery
Identified, corrected and reported data entry errors
Identified data entry related concerns/issues by mentioning the situation to my supervisor for a resolution
Review/Update documentation
Documented data entry Completions in corresponding logbooks
Monitored updates for the company database
Supported document reviews and auditing by locating and providing required data
Scanned and stored files manually and electronically in secure area and data base
Northeast Home Health Services March 2013-Sept 2024
Home Health Aide
Scheduling and plan appointments
Arrange transportation to doctors’ offices or other outings
Assist clients in their daily personal tasks, such as bathing or dressing
Performing housekeeping task, such as laundry, washing dishes, and vacuuming
Administer simple prescribed medications
GRS April 2017-December 2018
Front Desk Receptionist
Ensure guest have a safe and enjoyable stay
Answer calls from guest and potential customers, taking messages and delivering them
Handle reservations, cancellations, and changes to existing reservations
Performing a range of administrative task, including filing, photocopying, maintaining a customer data, and making phone calls
Provide concierge services, such as booking theater tickets, arranging travel, and providing information about local attractions
Prepare room bills and ensure prompt payments
Check guest in/out, take payments, and return deposits
Handle guest complaints and communicate with other hotel departments to resolve issues
EDUCATION
Red Cross 2000-2002
STNA/HHA
East High, High School 1999-2000
Diploma
SKILLS
Data Verification
Data Management
Microsoft Office
45 WPM
Appointment Scheduling
Collecting Information
Time Management
Microsoft Excel
Data Processing
Administrative Support
AWARDS
Burdick May-2014
EKG
First Aid/OSHA July-2012
Blood-borne Pathogens
Job Development towards Employment July-2012
CERTIFICATION/LICENSES
American Heart Association April 2016
CPR
Medical Assistant January 2010
Medical Secretary May 2012
Medical Billing and Coding January 2010
STNA/HHA August 2000