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Customer Experience & Digital Marketing Manager

Location:
Montgomery, AL
Posted:
July 21, 2026

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Resume:

Robin Davis

Customer Experience

Training &

Communications

Summary

Skills

Program Analysis & Evaluation

Attentive to Detail

Project Management

Leadership/Management Skills

Aptitude for Consultative Selling

Multimedia Proficiency

Cross-channel SM Execution

Content Creation

Template Formatting

Organized Multi-tasker

Written & Oral Communication

Photoshop Editing

Team Player

Office Management

Data Entry

Contract Management

Canva/Lensa Efficiency

Customer Service

Education

Bachelor's Degree of

Business Administration

Associate's Degree of

Science

SHRM Certified

References

Candice Robin D. Davis

2947 Mimosa St

Columbus, GA 31906

706-***-****

******.******@*****.***

Jama results-driven Business Professional that specializes in Customer

Service, Human Resources, and Multimedia Communications.

Unfurl Digital Marketing/Owner - Marketing Manager

JULY 2020 - PRESENT, Columbus, GA & Virtual

Provide Digital Marketing services to corporations, nonprofits, &

business owners. Manage all communications, building external

relationships with the organization's constituencies. Oversee digital

accounts, creating content and responding on their behalf while

completing monthly analysis reports. Create & disperse weekly

newsletters, forms, & Eventbrite for events, while monitoring &

communicating through those streams.

Global Payments /Human Resource Manager

JAN 2020 - NOV 2022, Columbus, GA & Virtual

Managed all aspects of an employee's life cycle from onboarding to

ensuring the functionality of the company’s policies and systems.

Created & updated programs that monitored Covid exposure, to

document its effect on employee retention

Enterprise Holdings/Manager

MAR 2016 - JAN 2020, Columbus, GA

Managed day to day car rental operations for Enterprise, Alamo, &

National, Maintained statistical and financial records, customer queries

and complaints. Maximized profitability by setting/meeting sales targets

Columbus State University / Bachelor's Degree

‘AUG 2006 - MAY 2012, Columbus, GA

Marketing & Human Resource Management

Andrew College / Associate's Degree

AUG 2004- MAY 2006, Andrew College

Business Administration

References will be submitted upon request.



Contact this candidate