Remote Data Entry Clerk (WFH)
Resume:
Ryan S. Rosal
Custom Service Representative
Experience Education
Dealer Support Retail Service Systems, Columbus OH Performed tasks such as inventory tracking as well as status of product delivery from vendors via telephone, email, and instant message platforms to customers (“dealers”).
2010-2013
Dealer Support PMD, Jacksonville FL
Performed promotion for customers via Craigslist Internet service platform from home with custom-written software
2001-2010
Customer Service Bank of America, Jacksonville FL
Performed specific account maintenance on a direct level via Unix- based backend systems as well as responding to general questions and concerns presented by customer(s). Also provided answers via e-mail requiring in-depth research and transaction review. 1999-2001
Customer Care Consultant America Online, Jacksonville FL Provided assistance, guidance, and information to customers utilizing America Online Internet service as well as highlighting value of service and numerous options for utilization.
1991-1999
Guest Service/Asset Protection Target Store, Orange Park FL
Assisted customers with processing transactions including, but not limited to purchases and refund requests. As Assets Protection Specialist, utilized available resources to review store inventory losses and potential losses-as well as pro-actively prevent potential losses.
Graduated 1990
Nathan Bedford Forrest High School
Jacksonville, FL
Skills
• Mentoring, team building and training
• Cash Control
• Oral and written communications
• Customer Service
• 10-key and Data Entry
• Microsoft Windows and Office exp.
• Type 60-70 CWPM
Contact
6158 Faulkner Circle
Jacksonville, FL 32244
*******@*****.***
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