Customer Service & Production Operations Professional

Brenda Crispim

Lisbon, ME ***** +1-207-***-**** **************@*****.***

Professional Summary

Reliable professional with several years of customer service, including experience as a POS supervisor and senior shift leader. Demonstrated skills in manufacturing, warehouse operations, and food service, with 2+ years in production roles at Mölnlycke and Lepage Bakeries. Authorized to work in the US for any employer and recognized for earning 2 production tiers.

Work Experience

Production worker

Mölnlycke Wiscasset, ME

• Produced fluidized positioners for the healthcare field, ensuring quality and consistency in manufacturing processes

• Achieved 2 tier advancements by demonstrating proficiency in production tasks and reliability

• Utilized warehouse knowledge to efficiently pack and palletize products, supporting streamlined shipping operations Food Service Worker

LEWISTON PUBLIC SCHOOLS Lewiston, ME

October 2023 to Present

• Prepared breakfast and lunch for students, ensuring timely and accurate meal service

• Maintained cleanliness of kitchen and dining areas by performing thorough post-meal clean-up Wrap Operator

Lepage Bakeries Lewiston, ME

April 2022 to August 2023

• Packed and stacked bakery products, ensuring correct setup of bagging equipment for efficient operations

• Conducted metal detection tests to maintain product safety and quality standards

• Verified products were bagged and labeled accurately for correct store distribution Vault Teller

Brink's Incorporated Lewiston, ME

March 2017 to January 2022

• Processed daily deposits from a diverse customer base, ensuring accuracy and security

• Performed daily audits of multiple vaults, maintaining compliance with company and client standards

• Built and filled ATM and Federal orders, supporting timely cash distribution for clients House Cleaner

The Cleaning Authority Freeport, ME

October 2016 to February 2017

• Completed daily cleaning assignments for scheduled homes, ensuring high standards of cleanliness and customer satisfaction

Senior Shift Leader

Sam's Italian Foods Lisbon Falls, ME

September 2015 to September 2016

• Assisted manager with daily store operations, including running cash register and taking phone orders

• Completed daily paperwork, processed deposits, and managed change order runs to support financial accuracy Education

diploma

oxford hills comprehensive high school South Paris, ME 1994 to 1995

Upper secondary education

Skills

Customer Service (10+ years) Mechanical troubleshooting Customer service Food production Metal detection Basic math Production Management Kitchen organization Cleaning Cooking Leadership POS Audit procedures Quality inspection Pallet jack Team management English Typing Line cook experience SAP Manufacturing Communication skills Inventory control Driving Teamwork Cash Handling (10+ years) Cash register Cleaning private homes Lean manufacturing Supervising experience Problem-solving Order fulfillment Retail sales Interpersonal skills Warehouse operations Sales Attention to detail Assembly Banking Team Member Food processing Computer Skills Time management Languages

English

Certifications and Licenses

Driver's License

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