Research & Development Communication Specialist

Summary

My experience and skills show a proficiency in my work. Research and Development success are accomplished with good communication. Willing to relocate to: Rochester, MN - -

Authorized to work in the US for any employer.

Authorized to work in the US for any employer

Work experience

Waitress/Cashier

Rosati's Pizza • Rochester, MN

2022 to 2024

• Creating inviting restaurant

• Answering phones

• Assisting owner and coworkers in managing work

• Cash handling of payments

• Offering and following-up on orders

• Stock and organize Pepsi orders

Teen Challenge

Teen Challenge • Minneapolis, MN

July 2014 to July 2015

• Recovery based

• Earned fundamentals of life and bible

• Engaged in meetings and healthy living skills

Billing Specialist

Bluestem Center for Child and Family Development • Rochester, MN June 2006 to October 2011

• Administered proficient work examining ICD-9 diagnosis and HCPC medical coding.

• Handled primary and secondary insurance claims processing with expertise.

• Facilitated customer service.

• Initiated judgment calls.

• Scheduled patient appointments.

• Filed patient charts.

• Organized providers patient schedules.

• Reviewed and assisted approval of referral authorizations.

• Performed duties within the guidelines set for medical criteria, policy and procedures.

• Outpatient setting

• Earned the title of Billing Specialist with business cards after a year of employment for successful completion. Education

Business Law (Some college)

RCTC • Rochester, MN

Catherine Benson

+1-507-***-**** / ************@*****.*** / Rochester, MN 55906 September 1997 to January 1999

High School Diploma

John Marshall High School • Rochester, MN

June 1997

H. S. Diploma

Upper secondary education

High school diploma or GED

Skills

Languages

English

Norweigan • Beginner

Calendar management Experience with children Time management Customer service Teamwork Customer inquiry handling Client relationship development Handling customer inquiries Microsoft Outlook Proofreading Multi-line phone systems Order entry Documentation review - Documentation review experience (3-5 years) Greeting customers Appointment scheduling Front desk General ledger accounting Windows CPT Coding iOS Dog handling Microsoft Excel Guest relations Data entry Outdoor work Records management Working with clients Medical administrative support Cash handling Microsoft Office Receptionist experience within corporate industry Supervising experience Phone communication HIPAA Outreach events (outreach initiatives) Managed care Writing skills Organizational skills Attention to detail General Ledger Reconciliation Patient interaction Payroll processing Research ICD-9 Achieving HIPAA compliance Task prioritization In-person customer service Medicaid Mobile devices Payroll Coffee shop Customer relationship building Norweigan HIPAA compliance Animal care Cash amount verification Time & attendance systems Insurance Verification Clear verbal communication Interpersonal skills Payroll record maintenance Customer communication Communication with pet owners Conflict management Clerical experience Basic math Documentation tools Typing Accounts receivable Administrative experience QuickBooks Payment processing in medical billing systems Computer operation Supervisor experience Report preparation Phone etiquette Managing clients in a customer support role Computer skills Microsoft Word Visitor query response 10 key typing Medical billing Research & Development Maintaining patient confidentiality Retail management Cash register Communication skills Retail math Medicare Record keeping Intake Medical scheduling Office management Schedule management Meeting or exceeding sales goals Negotiation Balance sheet reconciliation Office experience Medical billing inquiries Executive administrative support Computer literacy Assisted living facility experience Inventory management Outpatient Awards

Athlete Soccer

Two state soccer championships were awarded. Volunteer work at both the Dorothy Day House and Channel One. Certifications

Microsoft Excel

Driver's License

CPR Certification

Additional information

AS400, tiny term and Noridian, Mnits, provider hub BCBS. Aging research and collection reimbursement .

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