Customer Service Representative & Inventory Specialist
Resume:
Star-Kayla
Briggs
English
Dedicated customer service representative with over 7
years of experience in offering excellent support in stressful situations, including previous military
experience with the U.S. Air Force. In the Air Force, I learned how to stay calm under pressure in high-
stress situations, which helped expand my discipline. I am self-driven and goal-focused. I have an excellent track record of completing jobs quickly and ahead of schedule. I am experienced in handling customer
inquiries, resolving complex issues, and achieving high customer satisfaction rates. Adaptable and effective within different work environments, with the ability to acquire knowledge and excel in new roles promptly. I am looking forward to gaining more skills.
Skills
Language
About Me
Education
Experience
Contact
June 2017 - August 2018
August 2023 - February 2024
January 2023 - April 2023
April 2025 - June 2025
Efficiently kept track of inventory and observed items that needed to be restocked and items that needed to be put out for display.
Delivered exceptional customer service assisting shopping with their inquiries to make sure their needs were met.
Reporting daily quotas back to the owner and keeping up with the day to day numbers
INVENTORY SPECIALIST (SHE BOUTIQUE)
Decatur, Georgia (Store Shutdown & Relocated)
Ensured the food was made correctly and in a timely manner to be presented to the customers / DoorDashers.
Inspecting orders to make sure they were packed accurately and are presentable looking.
Reassured customers when issues were present with their order and helped to solve it swiftly and with caution.
TO-GO SPECIALIST (T.G.I. FRIDAYS)
1881 Mt Zion Rd, Morrow, GA 30260
Delivered food and beverages to guests promptly and professionally. Collaborated with servers and kitchen staff to maintain smooth front-of-house operations.
Assisted with table setup, cleaning, and restocking as needed. FOOD RUNNER (CHILIS)
2230 Mt Zion Pkwy, Morrow, GA 30260
Supervised morning shift operations, including opening procedures, staff coordination, and inventory management.
Ensured daily sales goals were met while maintaining a positive and organized store environment.
MORNING SHIFT LEAD (ONCE UPON A CHILD)
7147 Mt Zion Blvd, Jonesboro, GA 30236
5655 Harper Blvd, Morrow GA, 30260
***********@*****.***
May 2024
High School Diploma
Morrow High School
Management Skills
CPR Certification
Childcare
Creativity
Leadership
Effective communication
Discipline
Problem Solving
Combat
USAF MP June 2024 – October 2024 June 2025 – November 2025 Completed rigorous training with focus on discipline, leadership, combat, lethal & non lethal forces, and operational readiness.
Gained skills in structure, communication, and critical decision-making. Additional Experience
BABYSITTER/CHILDCARE
DOORDASHER/ INSTACART SHOPPER
Seasonal Sortation (Amazon Warehouse)
Daycare Teacher (Barrington Academy)
December 2025 - January 2026
January 2026- March 2026
Processed and organized shipments in a fast-paced environment Maintained accuracy and efficiency under time constraints Supervised and cared for children in a safe, structured environment Supported learning activities and maintained daily routines Lackland, Texas
4200 N Commerce Dr, East Point, GA 30344
810 Flat Rock Rd, Stockbridge, GA 30281
GRADY HOSPITAL TRAUMA CARE INTERNSHIP
DELTA AIRLINES INTERNSHIP
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