Operations & Quality Assurance Specialist, 10+ Years

Iris Vazquez Mancilla

*** ****** ******, ***.*-W, Joliet, United States, 60435 708-***-**** *************@*****.*** Summary

Operations and quality assurance specialist with over 10 years of experience in data analysis, documentation, and process improvement. Skilled in evaluating information, performing detailed reviews, and maintaining accuracy in fast-paced environments. Adaptable collaborator with strong critical thinking and time management, seeking to apply annotation and data evaluation expertise in AI content improvement. Employment history

State Prosecutor's Office at Tuxtla, Gutierrez Chiapas. Mexico Oct 2013 - Nov 2015 State Attorney General

Conducted comprehensive research and managed legal documentation. Mediated discussions to resolve conflicts efficiently. Reviewed and addressed inquiries to resolve issues swiftly and accurately Collaborated with investigative teams to gather and manage evidence. Ensured accurate documentation and compliance with legal protocols. Analyzed data and prepared detailed case reports for presentations.

Constitutional Council Of the Municipality Dec 2015 - 2017 Legal Operations Specialist Chiapas, Mexico

SEDEM Dec 2017 - 2019

Legal Operations Coordinator Tuxtla, Gutierrez Chiapas. Mexico

• Coordinated legal case intake and documentation, reducing file preparation time with standardized templates.

• Managed vendor and court communications to ensure timely filings and court appearances for pending cases.

• Maintained compliance tracking systems to monitor deadlines and regulatory requirements, producing regular status reports.

• Prepared client billing summaries and expense records that improved invoice accuracy and collection visibility. Bison Gear Mar 2020 - 2023

Operations and Quality Assurance St. Charles Illinois

• Led shop floor quality audits and reduced defect recurrence with measurable results.

• Implemented production scheduling changes that improved throughput with noticeable gains.

• Developed root cause analysis procedures that shortened issue resolution time with clear outcomes.

• Enhanced supplier quality checks to decrease incoming nonconformances with demonstrable effects. Liquibox Aug 2023 - Present

Quality control Romeoville Illinois

• Implemented in-line inspection checks to catch assembly defects before packaging, reducing rework rates by measurable amounts.

• Led root-cause investigations for recurring quality issues, delivering corrective actions that improved product consistency.

• Developed and maintained QC documentation and test protocols to ensure compliance with customer specifications and standards.

• Coordinated cross-functional QA activities with production to resolve defects faster, improving throughput and on-time delivery.

Skills

• Technical Skills: Data Analysis, Data Annotation, Data Collection, Machine Learning

• Leadership & Management: Project Management, Team Leadership, Time Management

• Soft Skills: Problem Solving, Critical Thinking, Customer Service, English Proficiency Education

South University(Mexico) 2009 - 2013

Bachelor's Degree, Law Tuxtla, Gutierrez. Chiapas Mexico Languages

• English (Highly Proficient)

• Spanish (Native)

Contact this candidate