Manufacturing Quality & Customer Support Specialist

CAMERON HILL

Prattville, AL

334-***-**** *********@*****.***

Authorized to work in the U.S.

Professional Summary

Reliable and detail-oriented manufacturing and customer service professional with experience in automotive assembly, quality inspection, warehouse operations, and remote customer support. Skilled in quality control, inventory management, Oracle/SAP systems, calibration, and maintaining production efficiency in fast-paced environments.

Core Skills

• Quality Inspection & Assurance

• Manufacturing & Assembly

• Warehouse Operations

• Customer Service

• Inventory Control

• Oracle & SAP ERP

• Microsoft Excel

• Forklift & Pallet Jack

• Micrometers & Calipers

• OSHA Compliance

• Technical Troubleshooting

• Teamwork & Communication

Professional Experience

Factory Worker

Hyundai Transys Georgia Seating System – Montgomery, AL

Dec 2023 – Jun 2025

Assembled automotive seating components while meeting production and quality standards.

Performed multiple assembly tasks across workstations.

Maintained a safe, organized work environment.

Remote Customer Service Representative

ASK

Jun 2019 – Dec 2023

Provided professional customer support by phone.

Resolved customer issues and documented interactions.

Worked independently while consistently meeting performance expectations.

Quality Inspector

Thermalex – Montgomery, AL

Aug 2022 – 2023

Managed calibration and certification of 120+ lifting devices to meet OSHA requirements.

Performed receiving, production, and first-piece inspections.

Processed inventory in Oracle ERP.

Collaborated with engineers and suppliers to resolve quality issues.

Calibrated precision measuring equipment and improved inspection processes.

Stocker

Walmart – Montgomery, AL

Jun 2019 – Aug 2020

Stocked merchandise, unloaded deliveries, maintained inventory accuracy, and kept work areas customer-ready.

Gas Station Attendant/Cashier

Marathon – Jacksonville, AL

Mar 2020

Handled cashier duties, stocked merchandise, and maintained store cleanliness.

Education

High School Diploma

Certifications

• HVAC Certification

• ServSafe Certification

• Non-CDL Class C License

• Valid Driver's License

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