Operations Supervisor Driving Team Success

Natalie Blakney

Operations Supervisor Driving Efficiency, Productivity, and Team Success

Jackson, TN 38305 +1-731-***-**** ************@*****.*** Professional Summary

Experienced Dispatch and Customer Service Professional Scheduling and Routing

Strong Communication

Detail Oriented

Work Experience

Club Manager

Tim Ferguson Plumbing Air and Electric Jackson, TN January 2026 to Present

Manage annual and monthly membership club customers Operations Supervisor

TForce Freight Memphis, TN

August 2023 to December 2025

City dispatch

Dedicated Fleet Manager

Ascend Transportation Jackson, TN

March 2023 to August 2023

Fleet Manager and dispatcher of 23 drivers. I complete payroll, issue disciplinary action, customer service over 2 national accounts, track shipments

Operations Supervisor

UPS Freight/T Force Jackson, TN

June 1998 to December 2022

Responsible for 10 drivers and dispatching duties. Complete payroll, depositing checks, overages, shortages, and damages. Very involved in running the whole service center. Education

High school diploma

Jackson Christian School Jackson, TN

August 1993 to May 1997

Upper secondary education

Skills

GPS Labeling Oracle Transportation Management Financial data reconciliation Attention to detail Data analyst experience Flight operations GAAP Accounts receivable Data Entry Office Administration Cross-docking management Customer service Employment & labor law Expense reports Organizational skills Windows Adobe Acrobat Payroll processing Manufacturing Financial services Transportation management systems Filing Filing court documents Technical Proficiency Warehouse management system Accounts payable and receivable management Invoice matching Purchase order data entry Inbound logistics Clerical experience QuickBooks Shipping documentation Multitasking Microsoft Powerpoint Schedule management Office experience Office Management Communication skills Supervising experience Leadership Transportation management Logistics company experience Microsoft Access Analysis skills VPN Shipping & receiving Financial record maintenance Live chat Logistics Computer operation Preparation of receiving documents Administrative tasks Professional email communication Procedural guides Microsoft Word Payroll Logistics management SharePoint Computer hardware Basic math Writing skills Computer skills Microsoft Excel Outbound logistics Invoice data entry Microsoft Outlook 3PL Accounts payable Patient scheduling systems Administrative experience Spreadsheets Route planning Account reconciliation Truckload (TL) logistics Shipping and receiving return processing Logistics compliance Logistics customer service iOS Less-than-truckload (LTL) transportation Cash handling Shipping and receiving inspections Phone communication Packaging Time management Financial data management Financial analysis Freight Experience Forklift Phone etiquette Shipping logistics Google Sheets Damaged goods handling Microsoft Office General ledger data entry Shipping and receiving discrepancy reporting Restaurant experience Management Executive administrative support Order Entry Auditing Languages

English

Certifications and Licenses

Driver's License

Additional Information

Authorized to work in the US for any employer

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