Regulatory Technical Writer and Documentation Specialist
Resume:
Summary
Technical Writer & Documentation Specialist with 10 years of experience creating SOPs, user guides, and regulated documentation for healthcare, pharmaceuticals, and industrial engineering environments. Skilled in DocuSign, SEO, front end documentation. Strong background in regulatory compliance, risk assessment, and process documentation. Education
Political Science & International Relations
Victoria University of Wellington • Wellington New Zealand 05/2009
Bachelor of Arts
Skills
Communication skills, Time management, Documentation review, Editor, Writing Skills, pharmaceuticals, industrial engineering, SEO, Pharmaceutical supply chain, Document Management, Document Management Systems, Front-End Development, Technical Writing, Writer, Regulatory Compliance, Government, Risk Assessment, CMS, user guides, Regulatory Compliance, Quality Management, Document Control Experience
Systems Document Writer and Trainer
UPS Healthcare • Remote
09/2022 - Present
Created comprehensive front-end user guides for the warehouse inventory management system Ensured compliance with industry regulations in all documentation Edited and managed various documents related to inventory management Responsible for maintaining accurate documentation and updating records as necessary Collaborated with cross-functional teams to gather information for documentation Conducted regular reviews and revisions of existing documentation to ensure accuracy and relevance Lead training sessions for new employees on how to use the Inventory Management System Writer and Editor
Fractl • Remote
05/2021 - Present
Collaborated with internal teams to develop and document system processes and procedures Created technical documents, manuals, and guides for end users Conducted research and interviews to gather information for documentation Reviewed and revised existing documentation to ensure accuracy and clarity Demonstrated strong attention to detail in editing and proofreading documents Implemented feedback from stakeholders to improve documentation quality Writer and Editor
Self Employed Contractor • Bogalusa, LA
07/2016 - Present
Write technical documents for various clients
Tara Mier
********@*****.***
Bogalusa, LA
Edit advertising content for clients
Research and analyze information for writing projects Collaborate with team members on writing projects
Ensure accuracy and consistency in all written materials Medicare and ACA Representative
General Dynamics Information Technology • Bogalusa, LA 09/2016 - 11/2019
Assisted individuals in purchasing insurance and provided information to Medicare recipients Communicated with an average of 100 individuals daily regarding health insurance options and tax credits Collaborated with healthcare providers to facilitate insurance coverage Resolved customer inquiries and concerns efficiently Maintained accurate records of customer interactions Demonstrated strong knowledge of Medicare policies and procedures Publications
I'm the author of The Quest for Tera'Loth
Certificates
TEFL, Six Sigma
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