Senior Project/Program Manager Healthcare IT

RENEE-ESTELLE ST. URBAIN

**** ****’s Pointe • Sugar Hill, GA 30518 • 678-***-**** • *************@*****.*** • linkedin.com/in/reneesturbain/ SENIOR PROJECT/PROGRAM MANAGER

Project Management Client/Account Management Complex Large-Scale Projects Process Improvement xecutive Project Manager offering 15+ years of experience in planning, managing, supporting implementing and evaluating the effectiveness of systems and IT infrastructure of data migration, server installations, network design and server build out. Expertise also includes implementation of electronic healthcare records software/applications, health information systems, data analysis, budget management and operational improvement. Strong adherence to PMI, Agile, Waterfall, Lean and SDLC methodology. This is combined with strong analytical, problem-solving, organizational skills, and risk management. Experience in people management and corporate compliance to achieve the highest level of operational and financial integrity, efficiency to accomplish projects, objectives and client satisfaction. Keen ability to research and permanently root out ineffective systems and policies while placing emphasis on replacing them with innovative systems and procedures. Excellent academic credentials: BS Health Administration, MS Health Administration, plus MBA. Certified Scrum Master.

Budget Management / Financial Strategy Analysis Project Management

HCM: Vantage / WFMgr / COS Data Analysis Report & Management

Project Deployment / Implementation/ Migrations Client Account Services/Management

EHR: Nextgen, Allscripts SCM / Pro / MyWay Contract Administration

Performance Measurement / Improvement Issue / Risk / Change Management

PMI, Agile, Waterfall, Lean & SDLC, Methodology Process Improvement AUTOMATIC DATA PROCESSING, INC. ADP (October 2015 to Current) Virtual Office ADP is the nation's leading Comprehensive global provider of cloud-based Human Capital Management Solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in analytics and compliance expertise. IT Program/Project Manager

Manage all project phases, including initiation, planning, execution, monitoring, control, implementation and closure.

Plan, direct, coordinate and manage projects with an intact and various cross sectional and virtual teams to implement/ deploy assigned, large complex IT projects, which include broad-based Enterprise Resource Planning system, and Human Capital Management application implementation.

Manage implementation team and maintain client relationships to determine best methods to achieve project goals, deliverables and objectives.

Worked moderate guidance and was responsible for applying project management knowledge, skills, tools and techniques to project deliverables, processes, and systems.

Present analysis and interpretation for operational and business review and planning of client data received from the Sales team prior and during the life of the project.

Host and oversee reoccurring weekly meetings with all various level stakeholders, business and technical teams from cross functional areas.

Oversee project timelines and budgets, to ensure the goals and objectives are accomplished accurately on schedule and within budget.

Responsible for creation, delivery and management of project deliverables including project plans, project health oversight, weekly status reports/score cards, traceability, project issue/decision logs, budgeting, forecasting, meeting agendas with action plans, project close reports/after action reviews to ensure goals and objectives were accomplished within the established time frame documentations of lessons learned.

Present client project kick-off meetings, analysis workshops and continued client consultation services for their business operations, planning, for their COS, HCM and or WFMgr platform.

Improved business processes and implemented improvements for required clients. E

PROFESSIONAL EXPERIENCE

RENEE ST. URBAIN Page Two

ANTHEM (August 2013 to August 2015) Virtual Office Anthem is the nation's leading health benefits company, with the purpose of transforming health care with trusted and caring solutions. IT/Migrations/Execution Project Manager (Contractor) Virtual Office

Plan, direct, coordinate and manage programs with business partners and cross-sectional teams in the implementation/ deployment of assigned large complex IT projects, which include broad-based information systems, migrations, full life-cycle application development, building enterprise applications and data warehouse/business intelligence planning and development.

Managed system analysts, business analysts, software designers and programmers to determine best methods to achieve project goals and objectives.

Coordinate internal resources to achieve deliverables on time and manage implementations within defined parameters using project management methodology to ensure successful implementations.

Manage, plan and monitor complex budget development for projects with the minimum of $5M and greater, including contract administration.

Present analysis and interpretation for operational and business review and planning of client data received from the Sales team prior and during the life of the project.

Support short and long term operational or strategic business activities through analysis including review, forecast, and trend complex data and run reports.

Develop recommended business solutions through research and analysis of data and use of processing complex reporting.

Usage of Anthem Portfolio Management (APM), Planview, Oracle, Clarity and SharePoint applications to manage and allocate resources to each project.

NUANCE COMMUNICATIONS, INC. (March 2013 to August 2013) Virtual Office Nuance Communications, Inc. provides clinical, connectivity and information solutions for hospitals, practices and post-acute organizations. IT Project Manager

Plan, direct and coordinate assigned Nuance Communications, Inc. healthcare application implementation projects to ensure goals and objectives were accomplished within the established time frame.

Responsible for creation, delivery and management of project deliverables including project plans, project status reports, meeting agendas with action plans and project close reports.

Hosted and oversaw, recurring weekly meetings with business and technical teams.

Develop recommended business solutions through research and analysis of data and exceptional reporting.

Improved business processes and implemented improvements for required clients.

Usage of Oracle, Clarity and SharePoint applications to manage and allocate resources to each project.

Analyze, review, forecast, and trend complex data.

Partnered with business groups and IT teams to ensure the success of server installations, network design and server build out. ALLSCRIPTS (2010 – Jan 2013) Virtual Office/Travel Position Allscripts provides clinical, financial, connectivity and information solutions for hospitals, physician practices and post-acute organizations. IT Medical Project Manager /Implementation Consultant

Implemented the Allscripts; My Way and Professional EHR software applications including aided with certain phases of SCM implementations.

Planned, directed and coordinated assigned projects to ensure goals and objectives were accomplished within the established time frame.

Responsible for creation, delivery and management of project deliverables including project plans, project status reports, meeting agendas with action plans and project close reports.

Partnered with business groups and IT teams to ensure the success of server installations, network design and server build out.

Hosted and oversaw recurring weekly meetings with business and technical teams.

Develop recommended business solutions through research and analysis of data and exceptional reporting.

Improved business processes and implemented improvements for required clients. RENEE ST. URBAIN Page Three

Scrum Master Certified

M.B.A. Management & Information Technology – Long Island University, Brooklyn, NY M. S. Community Health Administration – Long Island University, Brooklyn, NY Bachelor of Science in Business Administration & Management – Brockport State University of New York, Brockport, NY Windows OS, Mac OS, Microsoft .NET, SAP, Sophos, MS Office Suite: Microsoft Excel, Project, PowerPoint, & Word, Salesforce, Tableau, Visio, Access, Acrobat, Cognos, SQL, QuickBooks, OneNote, HCM Applications, EHR Applications, PeopleSoft Oracle, Clarity, SharePoint, JIRA, Planview, Smartsheet, Kronos, Siebel, ServiceNow, Monday.com, Dynamics 365 EDUCATION

TECHNICAL PROFICIENCIES

CERTIFICATIONS

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