Jasmine Ice
Administrative Specialist
Indianapolis, IN 46235
********@*****.***
SUMMARY
Dedicated, administrative assistant with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. SKILLS
*Organization *Problem-Solving *Calendar Management *Data Entry *Writing
*Bookkeeping *Critical Thinking *Time Management
EXPERIENCE
Kyros Construction, Indianapolis,IN- Site Supervisor July 2023 - PRESENT
● Plan, schedule,or coordinate construction project activities to meet deadlines.
● Prepare and submit budget estimates,progress reports, or cost tracking reports
● Interpret and explain plans and contract terms to representatives of the owner or developer including, administrative staff, workers, or clients
● Direct and supervise construction or related workers
● Prepare contracts or negotiate revisions to contractual agreements with architects, consultants, clients, suppliers, or subcontractors In Home Personal Care Services, Indianapolis IN- Office Supervisor June2021 - July 2023
● Supervise the work of office,administrative,or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures,correcting errors or problems
● Conduct and organize interviews
● Resolve customer complaints or answer customers questions regarding policies and procedures
● Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes
● Review records or reports pertaining to activities such as production, payroll, or shipping to verify details,monitor work activities oe evaluate performance
● Discuss job performance problems with employees to identify causes and issues to work on resolving problems
Anthem, Indianapolis IN- Client services/Claim specialists May 2019 - June 2021
● Prepare insurance claim forms or related documents and review them for completeness
● Calculate amount of claim
● Post or attach information to file
● Transmit claims for payment or further investigation
● Contact insured or other involved persons to obtain missing information
EDUCATION
Indiana Wesleyan, Indiana - Business Administration January 2023 - Current
BroadRipple High School, Indianapolis IN-Diploma
May 2008 3.5 GPA Diploma with honors