Human Resources Assistant & Benefits Manager

JACQUELINE L. SMITH

**** ******* *****, ********, ** 46131 · 317-***-****

******.*********@*****.***

A personable and professional Human Resources Assistant who is highly organized, self-motivated, has strong attention to detail and who is capable of working with confidential information. Extensive knowledge of all activities related to HR such as payroll, recruitment, personnel action forms, benefits, maintaining employee files and employee orientation. Effectively communicates with other HR staff, works closely with line managers and individual employees. Looking for a company to grow with and maximize my skillset.

EXPERIENCE

08/201*-******

HUMAN RESOURCE MANAGER/BENEFITS MANAGER, PFM Automotive Management/Greatwater 360 Autocare

Managed employee records and HRIS data for 1,200+ employees across 160+ locations in 8 states, ensuring compliance with company policies and regulatory requirements. Administered the full employee lifecycle, including new hire onboarding, background checks, drug screenings, benefit enrollments, life event changes, FMLA leave administration, terminations, and unemployment claims. Processed payroll hours and maintained employee records, including pay changes, transfers, promotions, supervisor updates, and position changes across all regions. Responded to employee inquiries through the HR ticketing system, providing timely support and issue resolution. Coordinated workers' compensation claims, ordered required labor law posters for new locations, and prepared quarterly occupational reporting. Assisted with DOT compliance and other regulatory.

04/2016 – 08/2019

TALENT DEVELOPMENT SPECIALIST/CASE MANAGER, rESCARE WORKFORCE SERVICES

Provide professional employment services and activities for re-employment services. Conduct intake/enrollment, develop employment plans with individuals and modify plans as needed. Monitor customer’s progress toward completion of the employment plan. Facilitate workshops.

06/2014-04/2016

HR/ADMINISTRATIVE ASSISTANT, AM CLEANING SERVICES

Input employee data into HR/Payroll system and process terminations. Maintained employee files and I9 documentation. ADP Payroll, Paychex, Blueforce and Cleantelligent systems.

09/2013-05/2014

PAYROLL SPECIALIST, sTONEGATE MORTGAGE CORPORATION

Input employee data into HR/Payroll system and process terminations. Assisted with HSA and 401k deductions/contributions, along with other payroll related deductions.

03/2013-09/2013

HUMAN RESOURCES ASSISTANT/PAYROLL, ANDY MOHR

Responsible for entering and updating all employee data into HR system, reporting new hires, and terminations. Ordered all new employee ID badges. Processed unemployment claims and FMLA. Payroll processed through Reynolds and Reynolds payroll system.

11/2012-03/2013

HUMAN RESOURCE ASSISTANT-TEMP POSITION, milliners & associates

Administered support for the Executive Director of HR. Input employee data into HR system for news hires and terminations. Administered background checks through Hire right, E-Verify and FMLA process.

12/2011-11/2012

OJT SPECIALIST/CASE MANAGER, rescare workforce services/workone

Coordinated OJT candidates with employers and monthly monitoring of candidates. Maintained reports weekly with current OJT information. Case management system Track-One systems.

06/2011-08/2011

HUMAN RESOURCES-TEMP POSITION, Raytheon Group

Maintained data entry on training courses. Processed offers, acceptance letters and new hire paperwork from recruiters and shipped new hire packages in a timely manner. Enterprise Hire Right, Brass Ring-Kenexa system and maintain drug screen in MERC system and tracking information. Other duties as assigned.

03/1998-12/2010

HUMAN RESOURCES/PAYROLL, National car sales/Rental

Maintained employee files to company policies for over 600 employees among 8 different states and processed payroll hours. Responsible for BMV checks, drug screen, FMLA, EEOC claims, unemployment claims, hearings, termination process. Some DOT regulatory work.

EDUCATION

BUSINESS ADMINISTRATION, Cuyahoga community college

HS DIPLOMA, John F. Kennedy High School

SKILLS

Manage Employee Files

Various Payroll Systems

Proficient Computer Skills (Word/Excel)

HRIS Systems

Accounts Payable Processing

Auditing

Administered Benefits

Applicant Tracking Systems

Strong Organizational Skills

Excellent Communicator

Recruitment

Employee Training and Progression

ACTIVITIES

Soccer, Coaching, etc.

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