Medical Staff Coordinator and Program Manager
Resume:
**** ****** ***. *********, ** *****
951-***-**** *********@*****.***
ELVIA AMBRIZ
OBJECTIVE
To obtain a challenging position that will utilize my abilities for the benefit of the organization and my own professional and personal growth.
QUALIFICATION HIGHLIGHTS
I am a very outgoing and positive person. I have the ability to multi-task and maintain accuracy, communicate effectively with physicians, work independently. I am detailed oriented, have good organizational skills, the ability to answer questions patiently, strong customer service skills, I am reliable and dependable with the ability to learn quickly and take initiative. I am computer literate in Microsoft Office (Word and Excel), MD Staff, Microsoft Outlook, Lotus notes, ECHO, Greenway EMR. I am also bilingual in Spanish.
WORK OF EXPERIENCE
April 2024- Present
Emanate Health
Inter-Community Hospital/ Foothill Presbyterian Hospital
Glendora, CA 91741
Medical Staff Coordinator
Processed physician and Allied Health credentialing files, coordinated department meetings and managed ER call schedules and provider timesheets. I also assisted in handling the expirables to ensure compliance. Worked with MD Staff database to keep all documents up to date. Worked closely with other departments to provide the most efficient customer services to medical staff.
November 2022 – March 2024
Riverside Behavioral Healthcare Center
Riverside, CA 92501
Program Manager
Worked with clients ages 18-65 with mental health conditions to address and develop coping mechanisms to allow for successful rehabilitation and reentry into society. As manager, oversaw Program Counselors, managed schedules, maintained client progress and worked with nursing and psychology departments.
June 2022 – September 2022
Law Offices of Darren Trone
Riverside, CA 92501
Administrative Assistant
Answered phone calls for both attorney and senior paralegal. Prepared client files for court filings and hearings. Assisted in processing payments or clients and office billing. Also, spoke with clients regarding case updates and translated when needed.
June 2020 – June 2022
Anaheim Regional Medical Center
Anaheim, CA 92881
Credentialing Coordinator
Distributed and processed re-credentialing applications for the Medical Staff and Allied Health Professional staff as required by various regulatory bodies and prepared for review and approval by Department Chairs, the Medical Executive Committee and the Governing Board; also worked on the board closure of credential files. Maintained credentialing database and confidential credential files for about 380 members of the medical and allied health professional staff. Gathered and researched confidential information for disciplinary proceedings and additional privilege requests. Maintained strong communication; interfacing with physicians, hospital staff and management in order to complete initial and re-credentialing files for committee approval. Any additional projects as assigned.
August 2015 – May 2020
Caduceus Medical Group, Special Teams Department
Yorba Linda, CA 92886
Incentive Programs Coordinator/ Call Center Assistant
Manage all incentive programs to include Meaningful Use, Star and Pay for Performance measure compliance and senior chronic conditions annual assessments for entire multi-site company. Regularly researched and trained staff and providers on upcoming health care changes as related to incentives. Train staff and providers, to include specialists, on the company EMR system to include areas of scheduling, chart completion and tasking other members for correct documentation. Also, assisted in scheduling patient appointments.
April 2014 – August 2015
Placentia-Linda Hospital, Medical Staff Department
Placentia, CA 92870
Medical Staff Coordinator/ CME Coordinator
Answer multiple phone lines, enter data using excel, all office duties including but not limited to inventory and filing. Distributes and processes re-credentialing applications as required by various regulatory bodies and forwards for review and completion by Medical Executive Committee and the Governing Board; also coordinated the board closure of credential files. Ran and monitored OPPE data for chair review. Maintained credentialing database,, and confidential credential files for about 380 members of the medical and allied health professional staff. Gathered and researched confidential information for disciplinary proceedings and additional privilege requests. Maintained strong communication; interfacing with physicians, hospital staff and management in order to complete initial and re-credentialing files for committee approval. Coordinated, scheduled, and completed minutes for the Credentialing Committee and CME meetings. Monitored expired licensure/certificate tracking, completed hospital affiliation requests. Maintained the hospital calendar and meeting room scheduling. Coordinated the CME program at Placentia Linda to include reapplying and scheduling speakers. Also any other tasks/projects as assigned by the Director of Medical Staff Services.
February 2012 – March 2014
St. Bernardine Medical Center, Medical Staff Department
San Bernardino, CA
Medical Staff Coordinator
Answer multiple phone lines, enter data using excel, all office duties including but not limited to inventory and filing. Distributes and processes re-credentialing applications as required by various regulatory bodies and forwards for review and completion by Medical Executive Committee and multiple Governing Boards; also assists in the board closure of credential files. Runs and monitors OPPE data for chair review. Maintains credentialing database, ECHO, and confidential credential files for about 400 members of the medical and allied health professional staff. Gathers and researches confidential information for disciplinary proceedings. Maintains strong communication; interfacing with physicians, hospital staff and management in order to complete re-credentialing files for committee approval. Coordinates, schedules, and completes minutes for multiple committee meetings. Monitors expired licensure/certificate tracking, completes hospital affiliation requests, and any other tasks/projects as assigned by the Director of Medical Staff Services.
October 2007- June 2012
Corona Regional Medical Center, Medical Staff Department
Corona, CA
Medical Staff Coordinator
Answer multiple phone lines, enter data using excel, all office duties including but not limited to inventory and filing. Processes and distributes credentialing and re-credentialing applications as required by various regulatory bodies; forwards for review and completion by Medical Executive Committee and Governing Board. Maintains credentialing database, MDStaff, and confidential credential files for about 370 members of the medical and allied health professional staff, gathers and researches confidential information for disciplinary proceedings. Strong communication, interfacing with physicians, hospital staff and management in order to complete credentialing/recredentialing files for committee approval. Coordinates, schedules, and attends monthly committee meetings; prepares documents for oversight of committee meetings. Monitoring expired licensure / certificate tracking, maintain Emergency Room Call Schedules. Other projects/tasks as assigned by the Director of Medical Staff Services.
August 2005- May 2007
University of San Francisco, Academic and Enrollment Services
San Francisco, CA
Student Assistant
Answer multiple phone lines, enter data using excel, coordinate events, all office duties including but not limited to inventory and filing
October 2003 - December 2004
Health Promotion and Services - University of San Francisco
San Francisco, CA
Student Assistant
Coordinating events, speaking with students in regards to health resources answering multiple phone lines, routine office duties.
EDUCATION
September 2003- May 2007
University of San Francisco- San Francisco, CA
Bachelors in Psychology
Degree Received
September 1999- June 2003
La Sierra High School- Riverside, CA
Diploma Received
REFERENCES
Available upon request
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