IT Technical Project Lead & Cybersecurity
Resume:
EDDIE WALTON JR.
516-***-**** Dunwoody, GA *.******.**@*****.***
TECHNICAL PROJECT MANAGER IT PROJECT LEAD
Certified cybersecurity and IT professional with 10+ years of experience leading cross-functional teams, managing system deployments, and driving enterprise-level initiatives across healthcare and cloud environments. Proven expertise in full Project Management Lifecycle (PMLC), vendor coordination, and secure system implementation. Strong track record of improving operational efficiency, ensuring regulatory compliance, and delivering complex technical projects on time and within scope.
CORE COMPETENCIES
Project Management Methodologies
Agile, Scrum, Waterfall, SDLC
Project Execution & Strategy
Scope Management • Risk Mitigation • Change Management • Business Process Improvement
Leadership & Collaboration
Stakeholder Engagement • Vendor Management • Cross-Functional Team Leadership
Tools & Technologies
ServiceNow • Jira • Zendesk • Epic EMR • SQL Server • Active Directory • Microsoft 365
PROFESSIONAL EXPERIENCE
Verinext/Artiq
Technical Project Lead / Customer Service Engineer
Dec 2024 – Present
Lead cross-functional communication between enterprise clients and engineering teams to resolve complex SaaS platform and cloud integration issues
Develop and maintain technical documentation to streamline onboarding and system configuration processes
Manage project workflows and backlog using Jira and Zendesk, improving delivery efficiency and issue resolution timelines
Children’s Healthcare of Atlanta
Identity Access Management (IAM) Project Analyst
Dec 2023 – Sep 2024
Executed security governance initiatives managing Active Directory, MFA, and access controls during enterprise migrations
Automated IAM processes with PowerShell, reducing delivery time and improving operational efficiency
Acted as primary liaison for ServiceNow IAM queue optimization, enhancing SLA compliance
Northside Hospital
IT Project Coordinator / Information Systems Analyst
Feb 2021 – Sep 2023
Partnered with executive leadership to align IT initiatives with business objectives and define project scope
Led enterprise deployment of MacBook devices using JAMF and Workspace ONE with stringent security compliance
Delivered “White Glove” technical support for executive-level initiatives including infrastructure and collaboration platforms
Conducted risk assessments and enforced security policies across network infrastructure projects
Pruitt Health
IT Infrastructure Project Lead
Jul 2020 – Jan 2021
Directed implementation and scaling of Citrix XenApp multi-environment server infrastructure
Authored centralized documentation for system configurations and process improvements
Designed and implemented Group Policy controls to enhance application security and compliance
Alliance Defending Freedom
Senior Project Specialist
Nov 2019 – Jul 2020
Managed global endpoint deployment projects, ensuring timelines and resource alignment
Led Agile ceremonies (daily standups, backlog reviews) to address blockers and optimize workflow
Administered and configured macOS, mobile, and iManage platforms
Children’s Healthcare of Atlanta
EMR Systems Implementation Project Lead
Nov 2011 – Sep 2019
Led full lifecycle implementation and optimization of Epic EMR modules (Anesthesia, Ambulatory, Inpatient)
Gathered and translated clinical business requirements into technical solutions
Conducted cybersecurity risk assessments using Wireshark and Splunk
Built SQL Server reports to support executive decision-making and process improvements
EDUCATION
Bachelor of Science in Information Technology
University of Phoenix
Certificate in Information Assurance & Security
Network Technician Concentration
The Chubb Institute, New York, NY
CERTIFICATIONS
Epic Certification: Security Coordinator
Certified in Cybersecurity (CC): Incident Response & Business Continuity
Certified in Cybersecurity (CC): Logical & Physical Access Controls
CompTIA Network+
SQL Server 2016 Database for Business Intelligence Development
Contact this candidate