Technical Business Analyst (Agile & Analytics)

Aarti Jain

Location: Jaipur (Raj.) Contact: +91-823******* Email: *************@*****.***

LinkedIn: www.linkedin.com/in/aarti-jain-06521817a Professional Summary

Results-driven Business Analyst with 4 years of experience across CRM, E-commerce, On-demand delivery, Gaming, Social, and Travel domains. Skilled in BRD, FSD, Agile delivery, and analytics tools, including Power BI and Tableau. Led cross-functional teams and translated business requirements into actionable technical solutions.

Skills

Business Analysis: BRD, FSD, SOW, RFP, Project Plan, CRD, Requirement Gathering, Stakeholder Coordination, User flow Diagrams, Project Kick-off, Knowledge Transfer, and Brainstorming sessions.

Project Delivery: Agile, Hybrid, Scrum, Kanban, CRM, User Stories, Jira tracking, SDLC.

Analytics: Advanced Excel, Power BI, Tableau, MySQL, Python. Tools Tech

Miro Board Draw.io User Stories with Acceptance Criteria Jira Confluence MS Excel, Word, PowerPoint

Canva Google Docs Microsoft Teams Zoom Gmail Google Meet. Frontend/Backend Mobile and Web Technologies APIs Database Fundamentals Functional Requirement Analysis Client-Server Architecture.

Professional Experience

InGrade - Business Intelligence Analyst

(2nd January 2026 – Present Contractual Remote) Key Responsibilities

Performed data cleaning, analysis, and visualization using Microsoft Excel, Power BI, Tableau, MySQL, and Python to derive actionable business insights.

Built interactive dashboards, reports, and KPI visualizations while applying statistical techniques to support data-driven decision-making.

Analyzed business problems by gathering requirements, interpreting data trends, and translating analytical findings into business recommendations.

Projects worked on: Customer Churn Analysis with Microsoft Excel, Customer Segmentation Findings with Tableau and MS Excel, Digital Transformation Strategy for Traditional Retail Business – The Case Study.

Dev Technosys Pvt. Ltd. – Business Analyst (Pre & Post Sales)

(13th Jan 2025 – 2nd Dec 2025)

Led requirement elicitation, analysis, and documentation (BRD, FSD, RFP, SOW, process flows) for web and mobile app development projects by collaborating with international clients and stakeholders.

Collaborated with cross-functional teams to drive requirement gathering, technical discussions, presentations, and solution delivery from project initiation to implementation.

Secured projects worth USD 30,000+ through effective client engagement, strategic follow-ups, and business solution consulting.

Projects worked on: Dating, NFT Marketplace, E-commerce, Rental Clothing app and web and more. NLET Initiatives – Product Business Analyst

(6th March 2023 – 28th December 2024)

Gathered business requirements for CRM, ERP, and Website Builder solutions through client discussions, product demonstrations, and solution consultations.

Provided post-implementation support by resolving functional queries and coordinating with cross- functional teams to ensure successful solution delivery.

Tracked leads, client interactions, and task progress by maintaining accurate status updates in a Kanban-based CRM system.

Ninehertz Pvt. Ltd. – Business Analyst

(21st Sep 2022 – 3rd, March 2023)

Gathered requirements from international clients, prepared project documentation including GDD, and collaborated with cross-functional stakeholders, including participation in the Delhi and Singapore summit events.

Managed the end-to-end pre-sales lifecycle by developing case studies, delivering internal presentations, and following Agile and SDLC methodologies.

Presented emerging technologies, including AI, AR, VR, and MR, while gaining hands-on exposure to Oculus VR applications for the healthcare industry.

Managed CRM lead pipelines, shared NDAs and SLAs, and coordinated milestone-based invoicing with clients.

Projects worked on: Harakh Jewellery, CTC Tea, Car Racing Game (Unity), and Travel Aggregator platforms and explored multiple domains.

Education

Bachelor of Computer Applications (BCA)

S. S. Jain Subodh College Jaipur 2019

Certifications

Advanced Business Analytics Certification

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