Finance-Focused Commerce Graduate and Accountant

EVERLYNE NJERI MWENDE

*****************@*****.*** 254*********

SUMMARY

Result-driven Commerce graduate specializing in Finance with experience in accounting, account management, customer service and sales leadership. Professional Experience

Accountant, Thika Animal Feeds

May 2024 – Mar 2026

• Prepared journal entries and maintained the general ledger. Managed accounts payable and accounts receivable.

• Performed bank, supplier and customer reconciliations.

• Processed payroll and statutory deductions.

• Prepared financial reports and assisted with month-end closing.

• Maintained accurate financial records and supported audits.

• Processed invoices and monitored budgets using Microsoft Excel. Customer Service Representative, ONQ Kenya

Apr 2020 – Apr 2024

• Managed customer accounts and resolved escalations while maintaining high satisfaction.

• Processed customer requests, orders and account updates using CRM systems.

• Maintained customer records and coordinated with internal teams.

• Supported account retention through timely issue resolution. Sales Team Leader, Vilcom Networks Ltd

Mar 2019 – Mar 2020

• Led 30 sales representatives.

• Increased regional sales by 40%.

• Maintained CRM records and trained staff.

• Increased regional sales by implementing strategic marketing plans and nurturing key client relationships.

• Maintained accurate sales records of sales activities, customer interactions and transactions in CRM systems

Education

Bachelor of Commerce (Finance), Egerton University REFEREE

Peter Kimanga

Human Resource Manager

Tel: 254-*********

Vilcom Networks Limited

****************@*****.***

Jude Steve Manager

Tel no: 073*******

ONQ Kenya

***********@*****.***

Mary Kamau

Accountant

Tel no: 073*******

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